Senior Specialist, Retail F&D Operations, Master Data

🕒 3 dias atrás

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Athletic Greens

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2010

🧘 Bem-estar

Wellness • Health

Athletic Greens é uma empresa de suplementos nutricionais que produz o AG1, um suplemento diário voltado para apoiar a saúde física e mental. O AG1 combina mais de 70 ingredientes em uma bebida prática com a promessa de fornecer nutrição diária e substituir múltiplos suplementos individuais. É formulado com multivitamínicos, multiminerais, bactérias benéficas para o intestino, antioxidantes e nutrientes de origem alimentar, projetados para auxiliar na digestão, aumentar a energia, apoiar a defesa imunológica e melhorar o humor e a concentração mental. Com um compromisso com a qualidade e a pesquisa, a empresa assegura que seu produto é seguro, eficaz e mantido em altos padrões, sendo certificado pela Cologne List®. Fundada em 2010, a Athletic Greens continua a melhorar sua fórmula com base em pesquisa científica e feedback dos clientes. O AG1 ostenta inúmeras avaliações positivas por seu sabor e conveniência de integrar nutrição fundamental em rotinas diárias.

Descrição

• Serve as the day-to-day operational point of contact supporting retail partners including Costco, Target, Ulta, and other national accounts. • Coordinate cross-functional resolution of retailer operational issues related to fulfillment, routing, inventory, shipping compliance, and order execution. • Support retailer onboarding and ongoing operational maintenance across retailer portals and systems. • Review and validate incoming retailer purchase orders for accuracy, including quantities, pricing, ship-to locations, dates, item setup, and fulfillment requirements. • Identify and proactively resolve PO discrepancies prior to fulfillment execution to prevent delays, deductions, or chargebacks. • Partner with Supply Planning, Logistics, and Inventory teams to support successful order fulfillment. • Monitor and support EDI transaction flow between retailers, SPS Commerce, NetSuite, and internal systems. • Troubleshoot failed or inaccurate EDI transactions including PO acknowledgements, ASNs, invoices, and fulfillment updates. • Partner with external vendors and internal technical teams to ensure accurate system connectivity and data transmission. • Validate inventory availability and MOQ requirements against retailer demand and fulfillment timelines. • Coordinate with Supply Planning and 3PL partners to support accurate and timely order fulfillment. • Escalate potential inventory constraints, allocation risks, or fulfillment disruptions to appropriate stakeholders. • Help ensure retailer operational compliance including routing, labeling, palletization, shipping windows, and fulfillment requirements. • Support investigation and root cause analysis of retailer deductions, shortages, or fulfillment discrepancies. • Partner closely with the Supply Chain Operations team to maintain accurate and up-to-date item master data across NetSuite, SPS Commerce, retailer portals, and related operational systems on an ongoing basis. • Ensure SKU setup accuracy including UPCs, dimensions, pack configurations, case packs, pallet configurations, pricing attributes, and retailer-specific requirements are met post-launch and maintains accuracy. • Manage synchronization of product and operational data across AG1’s fulfillment and retail systems ecosystem. • Partner cross-functionally with the Supply Chain Operations team to ensure consistency of item attributes and operational data between internal and external systems. • Develop and maintain SOPs, operational workflows, and retailer-specific process documentation. • Identify opportunities to improve operational efficiency, reduce manual work, and strengthen data accuracy across retail operations. • Support operational reporting related to retailer fulfillment performance, PO accuracy, inventory exceptions, and EDI transaction health. • Assist with root cause analysis and continuous improvement initiatives across retail operations workflows.

🎯 Requisitos

• 3-5 years of experience in Retail Operations, Supply Chain Operations, Fulfillment & Distribution, Order Management, or Master Data Management. • Experience supporting national retail accounts within a CPG, wellness, supplement, or consumer goods environment strongly preferred. • Hands-on experience working within ERP and EDI environments, preferably NetSuite and SPS Commerce. • Strong understanding of retailer operational workflows including EDI transactions, PO management, ASN processing, routing compliance, and fulfillment coordination. • Experience managing operational and item master data across multiple systems. • Exceptional attention to detail with a strong focus on operational accuracy and process execution. • Ability to manage multiple priorities and resolve operational issues in a fast-paced environment. • Strong analytical and problem-solving capabilities with a proactive, ownership-driven mindset. • Strong cross-functional communication skills with the ability to coordinate effectively across retailers, 3PLs, Supply Chain, Logistics, Finance, and Sales teams. • Ability to communicate operational issues clearly and drive timely resolution across stakeholders. • Experience with retailer portals and operational requirements for major retailers such as Costco, Target, Ulta, Walmart, or Amazon. • Familiarity with inventory planning concepts, MOQ management, and fulfillment operations. • Experience with process improvement methodologies or operational documentation preferred.

🏖️ Benefícios

• Competitive compensation and performance-based incentive plans. • A 100% remote working environment (excluding Laboratory positions). • A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team. • A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness. • A high-growth, dynamic environment with opportunities for your direct impact to be felt. • Paid holidays, company-wide reset and reflect days, and unlimited PTO (based on your country of residence). • In-person team meetups for optimal collaboration, team building and accelerating productivity. • A work environment and culture that is based on high performance, productivity and continuous improvement. • The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day. • Access to AG1 products and branded swag. • Monthly telecom stipend to offset some of the costs of home internet/wifi for eligible team members. • All other benefits and insurances as required by law, based on your specific country of residence.