Senior Project Manager, GTM Launch

🕒 Setembro 2

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $102.000 - $138.000 / ano

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

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Dutchie

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

🛡️ Seguros

📦 Logística

Consulting • Insurance • Logistics

A Dutchie é uma plataforma líder em tecnologia para o mercado de cannabis na América do Norte, oferecendo um conjunto abrangente de soluções para dispensários de cannabis. A empresa disponibiliza ferramentas como sistemas de ponto de venda (POS) para dispensários, soluções de e-commerce, programas de marketing e fidelidade, integração de pagamentos, gerenciamento de entregas e gerenciamento de estoque. A plataforma da Dutchie é projetada para melhorar a experiência de compra de cannabis através de recursos como capacidades de SEO, marketing personalizado, e-commerce modernizado e ferramentas robustas de conformidade para atender às rigorosas exigências regulatórias. Com integrações a mais de 100 parceiros de tecnologia, a Dutchie apoia operações contínuas para varejistas, cultivadores e marcas de qualquer tamanho, processando mais de $22 bilhões em volume anual de transações e facilitando 1 milhão de transações diárias. A Dutchie está comprometida com a inovação, a privacidade de dados e o empoderamento das empresas de cannabis com tecnologia confiável, fácil de usar e escalável.

Descrição

• Own end-to-end project management for assigned feature and product launches, including scoping, sequencing, timelines, dependencies, go/no-go criteria, and post-launch follow-through • Maintain the launch board as the single source of truth for status, ownership, dependencies, risks, decisions, and next steps • Establish and run action-oriented launch cadences that align cross-functional teams, surface decisions early, and drive accountability • Design and run internal change management and readiness plans for Sales, CSM, Support, Implementation, Marketing, and Enablement • Design and run customer-facing change management, including rollout sequencing, customer communications, pilot or cohort strategy, and coordination with Marketing and Support • Identify blocked or at-risk work, clarify tradeoffs, coordinate solutions, and drive timely decisions • Develop deep working product knowledge to answer audience, functionality, and semi-technical questions and connect feature details to customer and business impact • Partner with Technical Writing and Enablement to validate release notes, training materials, internal guidance, and customer communications • Define launch success metrics across internal readiness and external outcomes such as adoption, activation, usage, customer sentiment, and support volume • Monitor post-launch performance and engage pilot, alpha, or early-adopter customers to identify friction, validate value, and surface risks • Build feedback loops from launch data and customer signals, flag underperformance, and drive retrospectives with clear ownership and follow-through • Improve the launch operating system through process, tooling, or automation opportunities • Use AI and the broader tool suite to accelerate research, synthesize signals, improve documentation and reporting, identify risk patterns, and reduce manual work

🎯 Requisitos

• 5+ years of project or program management experience, with meaningful ownership of feature or product launches in a SaaS or technology GTM environment • Demonstrated ownership of change management for both internal teams and external customers, including readiness, communications, rollout strategy, and adoption • Strong analytical orientation: able to define launch success metrics, pull and interpret product or usage data, and translate findings into action • Proven track record of proactive communication and risk management — surfaces issues early, frames tradeoffs clearly, and drives toward resolution • Strong facilitation and operating-rhythm skills: keeps cross-functional groups focused, drives decisions, and creates clear accountability without relying on formal authority • Demonstrated curiosity and follow-through: builds enough product and domain expertise to represent launches credibly with stakeholders and customers, and validates rather than assumes • Experience improving cross-functional processes, systems, or tooling and driving those changes through adoption • Excellent written and verbal communication; able to influence senior stakeholders, hold a line on scope or timeline with empathy, and adapt communication for technical, GTM, and customer audiences • SQL, Excel/Sheets, and BI or product analytics tools such as Hex or Pendo (bonus) • AI/LLM tools experience (bonus) • Cannabis, regulated industry, or multi-segment GTM experience (bonus) • Revenue Operations experience (bonus)

🏖️ Benefícios

• Full medical benefits including dental and vision plans • Equity packages in the form of stock options to all employees • Technology (hardware, software, reading materials, etc..) allowance • Flexible vacation and sick days