Forward Deployed Engineer

🕒 Maio 4

🗽 New York – Remoto

🗽 New York – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

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duvo.ai

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🤖 Inteligência Artificial

☁️ SaaS

🏢 Corporativo

Artificial Intelligence • SaaS • Enterprise

A duvo. ai é uma plataforma de automação de IA sem código que cria agentes de IA persistentes para executar fluxos de trabalho empresariais de ponta a ponta em aplicativos web, portais legados, e-mail, telefone e sistemas de dados. Ela permite que as equipes descrevam processos em linguagem natural, conectem-se a ferramentas via APIs ou um navegador seguro e executem tarefas agendadas ou disparadas por eventos para completar tarefas, atualizar sistemas e produzir evidências — tudo com segurança e auditoria de nível empresarial. A duvo. ai é posicionada para equipes de operações que buscam substituir o trabalho manual e repetitivo por execução automatizada em escala.

Descrição

• Embed with customers from kickoff through go-live and beyond • Map customer workflows directly on the Duvo platform and decide what's worth automating, what's worth fixing first, and what's blocked • Improve the underlying processes where it matters. Don't automate broken flows, redesign them • Translate business logic into agent behavior: actions, decision rules, exception paths, fallbacks • Configure and ship agents against real customer systems (ERPs, portals, spreadsheets, email, custom tools) • Write integration code, scripts, and prototypes when the situation calls for it • Debug live agents in production environments and iterate quickly • Build and own the working relationship with customer stakeholders, from operators to sponsors • Run working sessions, hold your own with technical counterparts, and earn the right to push back • Make AI real for the customer. Move them from pilot energy to measurable business outcomes • Capture reusable patterns, templates, and runbooks so the next deployment is faster • Send recurring workflow patterns back to Product and Engineering as real signal

🎯 Requisitos

• 5+ years in roles where you've shipped against real customer environments • Forward-deployed engineering or solutions engineering at an AI-first company • Applied AI / ML engineering with direct customer exposure • Technical consulting on AI or automation projects where you owned delivery and the client relationship • Operations or product roles where you've built and shipped AI-powered tooling against messy real-world systems • Retail, e-commerce, or CPG background is a strong plus • Fluency in any operational domain (supply chain, procurement, category management, merchandising, finance ops, supplier management, warehousing) helps you ramp faster on customer accounts • Hands-on with modern AI tooling: LLMs, agent frameworks, prompt engineering, evals, MCP, retrieval • Strong systems thinking and engineering judgment • Process design instinct. You can spot waste, redundancy, and bad handoffs and propose something better • Comfortable in code-adjacent territory: SQL, Python or JS scripting, APIs, JSON, webhooks, light data work • Familiarity with ERPs and enterprise stacks is a plus • Able to lead a working session, manage a stakeholder, push back on bad scope, and explain trade-offs without hiding behind jargon • Fluent English. Additional European languages are a plus.

🏖️ Benefícios

• A small, sharp team that values ownership and candor • Real product and culture leverage from day one • Customer-facing impact: your work ships and moves the business • Competitive comp including equity • Option to trade cash for equity