Director, Customer Energy Solutions

🕒 Outubro 29

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $145.000 - $193.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of E Source

E Source

201 - 500 funcionários

Fundada em 1986

⚡ Energia

💼 Consultoria

🤝 B2B

Energy • Consulting • B2B

A E Source é uma empresa de pesquisa, ciência de dados e consultoria que auxilia concessionárias de eletricidade, gás e água a tomar e implementar decisões baseadas em dados. A empresa combina pesquisa líder do setor, benchmarking, serviços de consultoria e análises aplicadas (incluindo suporte de machine learning e IA) para melhorar a experiência do cliente, otimizar operações de rede, modernizar processos de negócios e de campo, e projetar e avaliar programas de energia. A E Source oferece soluções em operações de clientes, estratégia e medição de DER, planejamento e implementação de AMI, inteligência de vegetação/ tempestades/incêndios/florestais/ confiabilidade, estudos de interconexão, estratégia e governança de dados, e transformação da força de trabalho e tecnologia. Atende concessionárias em toda a América do Norte e enfatiza a ligação entre estratégia e execução para resultados operacionais e de clientes mensuráveis.

Descrição

• Lead the largest and most complex research, evaluation, and advisory engagements for major utility clients • Own and develop long-term client relationships and serve as a trusted advisor • Direct project managers and technical staff with strategic, methodological, analytical, and reporting guidance • Ensure engagements meet objectives, scope, schedules, budgets, quality standards, and contract requirements • Set research and evaluation direction using industry best practices and innovative qualitative and quantitative methods • Translate complex research methods and findings into clear, actionable recommendations • Establish and improve quality assurance processes and review high-stakes analyses and deliverables • Lead strategic client communications involving trade-offs, decisions, risks, and next steps • Manage portfolio financial performance, including revenue, profitability, staffing, utilization, forecasting, subcontractor spending, invoicing, and collections • Champion strategic proposals and selected business development opportunities • Support market development and external visibility through conferences, industry participation, partnerships, and thought leadership • Manage, coach, and develop mid-level staff and project leaders • Partner with peers and senior leaders to improve execution, prioritize resources, identify systemic issues, and implement strategy

🎯 Requisitos

• Approximately 9+ years of relevant professional experience, or commensurate experience demonstrating readiness for Director-level scope and accountability • An advanced degree in the social sciences, engineering, or a related field, or a bachelor’s degree with commensurate professional experience • Extensive experience applying qualitative and quantitative social science research methods, including research design, instrument development, data collection, analysis, interpretation, and reporting • Demonstrated success leading large or complex consulting engagements, managing project economics and risk, and delivering high-quality work for major clients • Demonstrated experience leading client relationships, developing managers and staff, and contributing to strategic proposals and business development • Extensive experience leading qualitative and quantitative research, evaluation, and advisory work from strategy and design through delivery • Demonstrated record of managing major client engagements, developing long-term client relationships, and serving as a trusted senior advisor • Ability to direct multiple project managers, technical specialists, subcontractors, and cross-functional contributors • Strong business acumen and understanding of client value, project economics, staffing, risk, and business development • Deep knowledge of the utility or energy industry, including best practices, trends, policies, regulatory contexts, or program environments • Strong judgment in research design, data collection, qualitative and quantitative analysis, synthesis, and reporting • Track record of coaching managers and developing staff, teams, and future leaders • Experience leading strategic business development opportunities and growing major client accounts or service offerings • Experience overseeing project portfolios and contributing to budgeting, forecasting, and resource planning • Applicants must be authorized to work for any employer in the US or Canada • Willingness to undergo a detailed background check if offered employment

🏖️ Benefícios

• Excellent insurance options, including medical, dental, and vision plans • Company-paid life insurance • Company-paid long- and short-term disability insurance • Medical and dependent-care flexible spending plans • Paid parental leave • Flexible time off (FTO) policy • 401(k) plan with a 3% employer match • Remote work with occasional travel (1–4 times a year)

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