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Manager, Customer Growth – Activation

🕒 Outubro 20

🤠 Texas – Remoto

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💵 $66.800 - $114.800 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📈 Marketing de Crescimento

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da eBay, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 20

Ainda aberta no site da eBay. Verificada 3 horas atrás.

Logo of eBay

eBay

10.000+ funcionários

Fundada em 1995

🛍️ Comércio Eletrônico

👥 B2C

🏪 Marketplace

💰 Post-IPO Debt em 2022-11

eCommerce • B2C • Marketplace

O eBay é um mercado global de comércio eletrônico que permite que indivíduos e empresas comprem e vendam uma ampla variedade de bens e serviços online. Fundado em 1995, o eBay oferece uma plataforma para vendas em estilo de leilão, bem como listagens a preço fixo, tornando-se um destino ideal para clientes que buscam itens únicos. Seu compromisso com a experiência do usuário inclui recursos que aprimoram a navegação, personalização de conteúdo e ferramentas para vendedores melhorarem sua presença no mercado.

Descrição

• Lead the day-to-day work of the CRM specialist team, coaching them to deliver against call, activation and engagement targets • Set and manage call cadence and campaign strategy for outbound outreach to repair shops, dealerships and distributors • Build and refine Salesforce workflows and templates supporting targeted, timely customer outreach • Use data to prioritize outreach and measure effectiveness • Continuously improve team processes and tools to increase productivity and results • Drive Salesforce adoption and data quality across the team • Build reporting and dashboards, and share regular performance insights and recommendations with the Head of Strategy • Help build out the team through hiring, onboarding and team structure • Serve as a voice of the customer in product development, sales strategy and go-to-market planning • Represent WHI at trade shows and industry events each year • Manage a team of CRM specialists making outbound calls to customers • Report directly to the Head of Strategy

🎯 Requisitos

• 5+ years in inside sales, sales operations, customer growth or customer success, including 2+ years leading teams • Proven track record of building and leading high-performing outbound or inside sales teams • Deep, hands-on Salesforce experience, including workflows, reports and dashboards • Experience launching or scaling a CRM-driven sales or customer engagement program • Highly analytical and data-driven, comfortable setting targets and optimizing based on results • Experience managing call cadences and multi-touch campaign strategy • Strong ability to learn technical concepts and communicate them clearly to customers and team members • Experience in automotive parts, aftermarket, dealership parts buying, or B2B ecommerce preferred • BS/BA degree required • Comfort in handling uncertainty and building something new • Ability to travel occasionally to trade shows and industry events • Highly collaborative – be fun, and easy to work with! • Remote roles are not eligible for U.S. visa sponsorship

🏖️ Benefícios

• Maternal and paternal leave • Paid sabbatical • 401(k) eligibility • Medical, financial, and other benefits • Paid time off, including PTO and parental leave • Target bonus • Restricted stock units (as applicable)

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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