Sales Manager, Serials

🕒 5 dias atrás

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of EBSCO Information Services

EBSCO Information Services

1001 - 5000 funcionários

Fundada em 1984

📚 Educação

🤝 B2B

☁️ SaaS

Education • B2B • SaaS

A EBSCO Information Services é uma provedora de bases de dados de pesquisa e e-books, facilitando o acesso a conteúdos acadêmicos por meio de sua plataforma, EBSCOhost. A empresa foca em ajudar os usuários a descobrir artigos confiáveis e materiais de pesquisa em diversos tópicos, apoiando as instituições em suas iniciativas de pesquisa. Com compromisso com acessibilidade e responsabilidade corporativa, a EBSCO oferece ferramentas para pesquisa eficaz e visa promover um ambiente neutro em carbono.

Descrição

• Partner with RSMs to build and maintain relationships with key customer stakeholders and lead strategic customer conversations • Serve as the Serials subject matter expert, delivering presentations, supporting complex sales cycles, and advising on serials strategy and workflows • Build and drive targeted account strategies in partnership with RSMs, including growth plans, retention strategies, and risk mitigation • Develop and execute strategic sales plans to achieve SSD revenue targets, aligned with regional and national priorities • Own renewal strategy for SSD accounts, proactively identifying risks, gaps, and expansion opportunities to retain and grow business • Identify and advance new sales opportunities, driving upsell and cross-sell efforts across publisher packages, title lists, and services • Collaborate closely with Account Services Managers, Customer Service, and Operations to ensure accurate renewals and a seamless customer experience • Maintain and manage a strong sales pipeline, ensuring accurate CRM reporting, forecasting, and opportunity progression • Monitor market trends, competitive activity, and customer feedback to inform sales strategy, product positioning, and ongoing improvements

🎯 Requisitos

• 7+ years of sales experience, previous experience selling into the academic market is preferred • 7 years of library experience working with serials or acquisitions workflows, or a combination • Ability and willingness to travel up to 60% • Must have valid driver’s license • Knowledge of Microsoft Office Suite: Word, PowerPoint, Excel, Teams, and Outlook • Live within the territory or near a major airport near the territory • Excellent communications skills, oral and written, and public speaking experience

🏖️ Benefícios

• Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts • Retirement Savings Plan • Paid Parental Leave • Holidays and Paid Time Off (PTO) • Mentoring program

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