License Compliance Manager

🕒 Outubro 16

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $0 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🚔 Conformidade

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ECI Software Solutions

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏭 Manufatura

🏗️ Construção

📦 Logística

💰 $21.000.000 Series C em 2002-02

Manufacturing • Construction • Logistics

A ECI Software Solutions é fornecedora de software ERP específico para diversos setores e de gestão empresarial que ajuda fabricantes, distribuidores, revendedores de suprimentos para construção e empresas de tecnologia de escritório a gerenciar e expandir suas operações. A empresa oferece plataformas SaaS habilitadas para nuvem e IA, incluindo ERP, eCommerce B2B, CRM, ferramentas de inteligência de negócios e de conteúdo/atendimento, com o objetivo de otimizar inventário, contabilidade, gestão de pedidos, fluxos de trabalho de serviço e análises. A ECI destaca soluções configuráveis e focadas em verticais (por exemplo, Ridder iQ, Horizon, Spruce, e-automate, EvolutionX, Cognytics) e serviços em nuvem de nível empresarial para clientes B2B de pequeno e médio porte em todo o mundo.

Descrição

• Proactively identify potential software license compliance opportunities across ECI’s Manufacturing customer base • Develop strategies and campaigns to uncover new compliance opportunities and expand the compliance pipeline • Review customer licensing, usage, contractual information, maintenance records, and other data to identify discrepancies or compliance concerns • Respond to compliance opportunities referred by Account Management, Sales, Customer Success, Professional Services, Finance, or other internal teams • Maintain a pipeline of active compliance opportunities and work toward monthly, quarterly, and annual performance expectations • Plan and conduct software license reviews and perform license reconciliations • Validate findings and prepare compliance assessments for internal review and customer presentation • Lead customer conversations regarding compliance findings and establish paths toward resolution • Communicate ECI licensing requirements and provide licensing education to customers • Partner with Account Management, Sales, Finance, Legal, and leadership on commercial resolutions • Develop and present proposals to bring customers into compliance while preserving customer relationships • Lead or support negotiations with customers, including senior and C-level stakeholders • Drive opportunities from identification and investigation through proposal, negotiation, contracting, and closure • Maintain opportunity information, next steps, close dates, values, and customer activity in Salesforce • Provide visibility into compliance pipeline, forecasts, risks, opportunities, and expected outcomes • Educate the sales organization on compliance indicators and potential opportunities • Participate in pipeline, forecast, and strategy discussions with Compliance and Account Management leadership • Improve compliance tools, reporting, workflows, and processes • Collaborate on automation and scalable opportunity identification • Develop repeatable best practices for researching, qualifying, engaging, and resolving compliance opportunities • Report on pipeline generation, conversion, bookings, customer trends, and recurring compliance themes

🎯 Requisitos

• 3 or more years of relevant experience in software licensing, license compliance, software sales, account management, contract management, or a related discipline preferred • Strong understanding of software licensing concepts and ability to interpret Software License Agreements and contractual language • Demonstrated ability to identify commercial opportunities and move them from discovery through resolution • Strong analytical and research skills with exceptional attention to detail • Strong negotiation skills and comfort navigating complex customer conversations • Excellent written and verbal communication skills • Confidence engaging with senior and C-level customer stakeholders • Strong organizational skills with ability to manage multiple active opportunities and priorities simultaneously • Ability to work independently while collaborating effectively across multiple internal teams • Strong business judgment and ability to balance contractual requirements, customer relationships, and commercial outcomes • Experience using Salesforce or another CRM platform preferred • Experience within ERP, manufacturing software, SaaS, or enterprise software preferred

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