Registration Manager

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $65.000 - $75.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👔 Gerente

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Enterprise Events Group

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1995

🤝 B2B

🏢 Corporativo

B2B • Enterprise

A Enterprise Events Group é uma agência de planejamento e gestão de eventos de destaque, especializada na criação de experiências de eventos ao vivo, virtuais e híbridos memoráveis. Com mais de 25 anos de experiência, a EEG oferece uma gama abrangente de serviços que incluem estratégia de eventos, seleção de local, software de gestão de eventos, produção de eventos, logística, vendas de patrocínio, gestão de feiras, registro de eventos, gestão de viagens e análise de dados de eventos. A empresa utiliza sua plataforma de software interna EEG Event360, construída sobre o Salesforce, para fornecer experiências de eventos impactantes que aumentam a visibilidade da marca e impulsionam o sucesso nos negócios. A EEG se orgulha de suas conexões profundas na indústria e parcerias estratégicas para garantir que cada evento supere as expectativas e deixe uma impressão duradoura.

Descrição

• Planning, developing, and executing registration program operations • Lead on small, mid-size and/or large events (approximately 500-5,000+ attendees) and/or participate in larger programs as supporting team member • Manage pre-program and on-site registration process • Manage data management for specific role and responsibility within a team dynamic (depending on size of event) as needed • Responsible for all program reporting, ensuring the integrity and accuracy of data • Manage and support all customer service efforts (phone/email communication) • Constantly evaluate process and progress of assigned programs and recommend staffing and/or timeline adjustments • Manage and train registration desk staff onsite • Participate in site inspections (as needed) • Act as liaison between project team regarding all registration facets of a program • Support development of registration websites, forms and materials in conjunction with Operations, Air and Web Development/Platform • Ensure that all communication received from client is effectively disseminated to the project team as well as attendees • Primary contact with hotel CSM and/or Rooms Manager, and outside vendors (for air and registration specific needs and out-sourced air and registration services) • Manage room block through final billing/establish initial hotel contact • Manage internal weekly registration meetings • Participate in any aspect of on-site program production that may be requested • Train internal team for any custom process for specific program (ie; Passkey, 3rd party registration system, virtual, etc.)

🎯 Requisitos

• Bachelor’s Degree • Experience with database systems • Microsoft Office Suite Knowledge (Word, Excel, Powerpoint, etc.) • Minimum 2 – 3 years of Registration event/program management experience • Minimum 2 – 3 years of customer service experience