Technical Solutions Engineer

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🕒 Junho 23, 2025

🌵 Arizona – Remoto

🌵 Arizona – Remote

💵 $90.000 - $150.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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EEOC

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1965

🏛️ Governo

📋 Conformidade

🌍 Impacto Social

Government • Compliance • Social Impact

A EEOC é a Comissão de Igualdade de Oportunidades de Emprego dos EUA, uma organização governamental responsável por aplicar as leis federais que proíbem a discriminação contra um candidato a emprego ou um empregado com base em certas características protegidas. Essas características incluem raça, cor, religião, sexo, origem nacional, idade, deficiência ou informações genéticas. A EEOC trabalha para prevenir a discriminação por meio de programas de divulgação, educação e assistência técnica, além de investigar denúncias e acusações de discriminação, mediar e litigar casos, e fornecer orientação e informações ao público e a empregadores.

Descrição

• This is a remote position. • ManageEngine is the IT management division of Zoho Corporation. • With over 280,000 customers across the world, ManageEngine is a recognized leader in the IT management space. • We've been witnessing phenomenal growth and to keep up with the demand we are doubling down on our hiring to build a world-class team. • Please note, this position is only available in: Arizona • Maintain excellent relationships with ManageEngine customers by applying superb customer service and technical skills • Collaborate and advise ManageEngine product development teams on the customers expectations • Articulate the value of business software to prospective customers via email, phone, webinar, seminar, trade shows and other methods to ensure client’s effective use • Understand and love technology, and have the desire to learn more • Our top performers don’t let their job title or responsibilities restrict their contribution to the company. • Responsibilities are not restricted to: • Master multiple software products - this is ongoing • Field customer calls, understand their requirements, and provide solutions to their business needs • Demonstrate a product's capabilities to prospective customers • Attend shows and events for ManageEngine • Showcase your domain knowledge with ManageEngine products in webinars and online seminar • Respond to support questions via email, chat and phone • Collaborate with multiple teams (product development team, sales, etc.) • Available to travel up to 50% of the time, including some international travel

🎯 Requisitos

• An understanding of network architecture, Windows, Linux and Mac administration, and how enterprises run their networks • An understanding of how the help desk operates in an organization • Experience with SIEM platforms • Knowledge of Microsoft technologies • Active Directory and Exchange • Experience with ManageEngine solutions is an added advantage

🏖️ Benefícios

• Permanent employees are offered a full suite of competitive benefits, including medical, dental, and vision insurance as well as a company-sponsored 401k. • Zoho, the parent company of ManageEngine, offers competitive and compelling benefits, including generous medical, dental, and vision coverage, employer-sponsored 401k, generous PTO, among other perquisites.