IT Infrastructure Administrator

Vaga não está no LinkedIn

🕒 Abril 29

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Suporte de TI

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Electrosonic

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1964

🤝 B2B

🔧 Hardware

📱 Mídia

B2B • Hardware • Media

A Electrosonic é uma empresa premiada de serviços audiovisuais (AV) e de tecnologia que projeta, desenvolve, instala e oferece suporte a sistemas AV de grande escala e experiências de mídia imersiva em todo o mundo. Fundada como pioneira na indústria de AV, a Electrosonic fornece serviços de ponta a ponta — consultoria, design, construção, fabricação, integração e suporte gerenciado — para projetos como museus, aeroportos, parques temáticos, resorts, ambientes de marca e centros de experiência corporativa. A empresa é especializada em video walls, sinalização digital, projeção, tecnologias interativas, sistemas de áudio, servidores de mídia, distribuição de sinal e sistemas de controle, entregando soluções AV personalizadas em 44 países.

Descrição

• Provide timely technical support for Windows and macOS systems, productivity applications, and user devices • Troubleshoot issues with Outlook, Teams, OneDrive, SharePoint, and related M365 services • Support MFA, password resets, account lockouts, and connectivity issues • Assist with workstation setup, peripheral configuration, and meeting room technology • Escalate complex issues to senior team members with clear documentation • Administer user lifecycle processes (onboarding, transfers, offboarding) • Manage identities and access within Microsoft Entra ID: Group membership, Role-based access assignments, License provisioning, Support SSO/MFA enrollment and troubleshoot authentication issues • Maintain security and compliance guidelines for identity management • Provision, configure, and maintain Windows and macOS endpoints • Manage device enrollment, compliance, and configuration profiles via Microsoft Intune • Monitor endpoint security and health using Microsoft Defender for Endpoint • Apply OS and application patches in alignment with IT policies • Support hardware lifecycle management including imaging, repairs, and asset tracking • Ensure encryption, antivirus, and EDR agents are properly deployed and operational • Assist with daily monitoring and basic administration of servers and cloud resources (e.g., Windows Server, Azure VMs, virtual environments) • Perform routine tasks such as service restarts, updates, and log reviews • Assist in file server, print server, and line-of-business application maintenance • Validate backup job success and support simple restore operations • Participate in system maintenance windows and planned downtime activities • Perform entry‑level configuration and support of network equipment • VLAN updates, Port configurations, Basic firewall rule changes (under supervision), WLAN profile adjustments, Troubleshoot network connectivity issues involving switches, APs, and end-user devices • Update network documentation and support senior IT with broader network changes

🎯 Requisitos

• 3+ years of hands-on experience administering Microsoft 365 E5 environments • Entra ID (Azure AD) • Microsoft Defender for Endpoint • Intune (Endpoint Manager) • Teams administration • SharePoint Online • Strong understanding of Windows 10/11, macOS, and fundamental networking concepts (DNS, DHCP, TCP/IP) • Experience with AD/Entra hybrid identity environments • Ability to write and follow SOPs and technical documentation • Excellent communication, customer service, and troubleshooting skills • Experience with PowerShell for basic scripting or automation (preferred) • Familiarity with Azure portal administration (preferred) • Exposure to virtualization (VMware, Hyper‑V) (preferred) • CompTIA Network+, Microsoft certifications, or related training (preferred)

🏖️ Benefícios

• Medical • Dental • Vision • Life and disability benefits • Wellness discount programs • 401k • Paid parental leave after 1 year of service • 12 company paid holidays • 3 weeks of paid time off