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Digital Implementation Specialist

Vaga não está no LinkedIn

🕒 Setembro 22

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Elevate and Delegate, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 22

Ainda aberta no site da Elevate and Delegate. Verificada 17 horas atrás.

Logo of Elevate and Delegate

Elevate and Delegate

1 - 10 funcionários

👥 RH Tech

🎯 Recrutamento

🤝 B2B

HR Tech • Recruitment • B2B

Elevate and Delegate é uma empresa especializada em ajudar negócios a reduzir custos com pessoal e aumentar a eficiência operacional por meio do sourcing e da gestão de equipes remotas de alta performance. A empresa identifica e gerencia profissionais talentosos no exterior para ocupar funções como: • Assistentes Virtuais • Assistentes/auxiliares de contabilidade (bookkeepers) • Representantes de Atendimento ao Cliente • Editores de Vídeo • Entre outras Seus serviços incluem: • Processos de recrutamento e onboarding ágeis e eficientes • Sessões estratégicas para entender as principais dores e objetivos do cliente • Garantia de satisfação de 90 dias para suas alocações A Elevate and Delegate busca ajudar as empresas a crescer sem aumentar a carga de trabalho, fornecendo talento dedicado no exterior que atua no horário do cliente.

Descrição

• Execute technical implementation tasks supporting new client onboarding across Go Local Interactive's digital product suite. • Configure websites, analytics platforms, advertising accounts, call tracking, and other client technologies. • Validate client requirements and implementation details prior to launch. • Partner with internal stakeholders to resolve onboarding dependencies and technical blockers. • Support client kickoff meetings, launch calls, and implementation discussions as needed. • Configure, maintain, and update client technology platforms. • Manage user permissions, account access, and platform configurations. • Troubleshoot technical issues and coordinate resolution with internal subject matter experts. • Execute platform updates while maintaining accuracy and minimizing client impact. • Maintain working knowledge of Go Local Interactive's evolving technology stack and product offerings. • Perform comprehensive quality assurance prior to product launches. • Validate configurations, tracking, integrations, and client deliverables against established standards. • Execute launch checklists and verify production environments following deployment. • Identify risks, inconsistencies, or defects before they impact clients. • Support post-launch verification and issue resolution. • Respond to internal and client support requests within established service-level expectations. • Prioritize work based on client impact, urgency, and departmental priorities. • Document work completed and maintain accurate records within internal systems. • Escalate issues appropriately while maintaining ownership through resolution. • Deliver a consistent, professional support experience across every client interaction. • Identify opportunities to improve workflows, documentation, automation, and operational efficiency. • Contribute to process improvements that increase scalability and improve the client experience. • Maintain and improve internal documentation, knowledge bases, and standard operating procedures. • Participate in testing, rollout, and adoption of new tools, technologies, and processes. • Support departmental initiatives that improve quality, consistency, and operational performance.

🎯 Requisitos

• Strong attention to detail with a commitment to delivering accurate, high-quality work. • Demonstrated ability to learn and navigate multiple technology platforms. • Excellent written and verbal communication skills. • Strong organizational and time management abilities. • Ability to prioritize multiple projects in a fast-paced environment. • Analytical problem-solving mindset with a willingness to investigate and resolve technical issues. • Collaborative team player comfortable working across multiple departments. • Passion for continuous learning, process improvement, and technology. • Proven experience in product operations or a similar role, ideally within a tech-focused environment. • Excellent communication and interpersonal skills to effectively manage stakeholder relationships. • Availability to work 8-5 Central.

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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