Client Engagement Specialist

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🕒 Julho 27

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Elevated HR Consulting, LLC

SiteLinkedInTodas as Vagas

2 - 10 funcionários

Fundada em 2022

💼 Consultoria

🤝 B2B

🎯 Recrutamento

Consulting • B2B • Recruitment

Elevated HR Consulting, LLC é uma empresa de consultoria e terceirização de RH com sede em McDonough, GA, que fornece suporte especializado em recursos humanos para startups e pequenas empresas. A empresa oferece recrutamento e integração, criação de manuais e políticas para funcionários, análise de conformidade e risco (incluindo E-Verify e classificação de funcionários), relações com funcionários e assistência em seguro-desemprego/compensação de trabalhadores, análise de compensação, suporte de folha de pagamento, treinamento, gestão de desempenho e serviços de RH para startups. Eles fornecem pacotes personalizáveis, consultas gratuitas e atuam como um departamento de RH terceirizado para reduzir custos de equipe e apoiar o crescimento.

Descrição

• Respond to inbound inquiries from prospective clients via phone, email, and other communication channels. • Conduct intake conversations to gather information and determine alignment with firm services. • Schedule consultations with attorneys and ensure prospective clients are prepared for their appointments. • Conduct outbound follow-up with prospective clients, referrals, event attendees, and other leads. • Maintain accurate and detailed records within the firm's CRM and intake systems. • Monitor and manage lead activity to support consultation scheduling and client retention goals. • Collaborate with marketing partners and firm leadership regarding lead quality, referral sources, and conversion trends. • Support follow-up efforts related to seminars, webinars, community events, and referral partnerships. • Coordinate communication with referral sources and professional partners as needed. • Maintain confidentiality of sensitive client and financial information. • Perform other related duties as assigned.

🎯 Requisitos

• Minimum of three (3) years of experience in a consultative sales, business development, client intake, account management, or similar customer-facing role. • Demonstrated ability to communicate effectively by phone and build rapport with prospective clients. • Experience managing follow-up activities and maintaining accurate records within a CRM or similar system. • Strong written and verbal communication skills. • Ability to work independently in a remote environment while managing multiple priorities. • Proficiency with Microsoft Office and web-based business applications.

🏖️ Benefícios

• Performance-based incentive opportunities • Benefits package to be discussed during the interview process