Account Manager – Relationship, Sales, Retention

🕒 Julho 22

☕ Washington – Remoto

☕ Washington – Remote

💵 $85.000 - $95.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Emplicit

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2009

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A Emplicit é uma agência de crescimento de e-commerce completa, especializada em ajudar marcas a superar obstáculos de crescimento em grandes marketplaces como Amazon e TikTok Shops. Com gestão especializada e estratégias de marketing personalizadas, eles oferecem uma abordagem abrangente para maximizar a receita e lucros de mais de 400 marcas. Seu comprovado plano 4D inclui diagnosticar desafios, projetar roteiros personalizados, executar ações de marketing direcionadas e dominar as vendas em marketplaces para alcançar resultados de crescimento significativos para seus clientes.

Descrição

• Own a portfolio of 18–25 high-growth Amazon, Walmart, and TikTok Shop brands—retaining them, scaling them, and turning them into brand advocates. • Build genuine C-suite relationships across every account. • Multi-thread across 3–5 stakeholders per client. • Proactively identify and address churn risk before it becomes a conversation. • Identify and close upsell opportunities across your full portfolio. • Build Scopes of Work (SOWs) and business cases for service expansions. • Own P&L and revenue forecasting for your accounts. • Lead onboarding for 2+ new brands per month. • Run forward-looking QBRs that drive strategy, not just recap performance. • Direct Marketing Managers and Project Coordinators toward unified client goals.

🎯 Requisitos

• You possess high emotional intelligence and excel at turning tense client situations into wins. • Amazon fluency: Seller Central, TACoS, BSR, Buy Box. • Proven history of spotting untapped revenue within existing portfolios. • Comfortable challenging a client’s assumptions with hard data and insights. • Focus on lagging indicators like net revenue retention (NRR) and portfolio profitability. • Distill complex Amazon data into clear, high-level narratives for executive stakeholders. • Strongly Preferred: Experience with Walmart Connect or TikTok Shop advertising. • Nice to have: Hands-on experience leveraging AI productivity tools.

🏖️ Benefícios

• Competitive base salary + performance bonus tied to upsell revenue you generate • Healthcare (medical/dental/vision) • 401k with employer match • Remote, flexible PTO • Budget for training & professional development