Environmental Testing/Inspection Scheduling/Dispatch Manager

Vaga não está no LinkedIn

🕒 4 dias atrás

🏄 California – Remoto

🏄 California – Remote

💵 $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Employment Process Group

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2003

🎯 Recrutamento

🤝 B2B

👥 RH Tech

Recruitment • B2B • HR Tech

A Employment Process Group é um fornecedor externo de recrutamento e RPO (Outsourcing de Processos de Recrutamento) que atua como um departamento externo de aquisição de talentos para empresas. Eles procuram, selecionam e entregam candidatos qualificados usando equipes especializadas, tecnologia de recrutamento integrada (ATS compartilhado, acesso ao LinkedIn/Indeed) e um fluxo de trabalho de 7 dias, oferecendo contratações flexíveis por hora com total propriedade das empresas sobre os dados dos candidatos e métricas transparentes.

Descrição

• Lead, coach, train, and develop a Coordinating Department team of up to 10 staff members • Oversee scheduling, dispatch operations, and client communication activities • Own departmental performance metrics, quality standards, and customer experience outcomes • Develop and improve standard operating procedures (SOPs), checklists, workflows, and quality-control processes • Monitor team productivity and provide ongoing coaching and performance management • Assist with recruiting, hiring, onboarding, and training new coordinators as the company grows • Handle escalated client and operational issues while supporting successful resolution • Identify opportunities for operational improvements and increased efficiency • Collaborate with leadership to support organizational growth initiatives • Ensure consistent execution of company policies, procedures, and service standards

🎯 Requisitos

• Experience managing remote employees and distributed teams • Background in operations, scheduling, dispatch, coordination, customer service, or other client-facing operational environments • Strong computer proficiency and comfort working within multiple software platforms • Excellent communication, organizational, and leadership skills • Ability to coach, mentor, and develop employees while maintaining accountability • Detail-oriented, process-driven mindset with strong problem-solving abilities • Previous remote team management experience preferred • Experience within restoration, environmental testing, construction, field services, or related industries strongly preferred

🏖️ Benefícios

• Competitive base salary with annual performance bonus opportunity • First-year earnings potential exceeding $100,000 • Comprehensive benefits package • Paid time off • Fully remote work environment • Leadership opportunity within a rapidly growing organization • Significant career advancement and professional growth potential • Opportunity to directly influence operational strategy, customer experience, and departmental success • Collaborative leadership team committed to continuous improvement and employee development