Vice President – Franchise Operations

🕒 Outubro 5

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

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Empower Brands

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💼 Consultoria

🏗️ Construção

📦 Logística

Consulting • Construction • Logistics

Empower Brands é uma plataforma de franquias líder que abrange dez marcas de franquias de classe mundial, incluindo: • Archadeck Outdoor Living • Bumble Roofing • Canopy Lawn Care • Conserva Irrigation • FRSTeam • JANPro • Koala Insulation • Outdoor Lighting Perspectives • Superior Fence and Rail • Wallaby Windows Nossa missão na Empower Brands é cultivar marcas de classe mundial liberando determinação, devoção e realização inabaláveis.

Descrição

• Develop and execute the brand's operational strategy in alignment with overall business objectives • Serve as a strategic advisor to the Brand President and executive leadership team • Participate in annual strategic planning, budgeting, and long-range business planning • Translate company strategy into operational priorities, initiatives, and measurable outcomes • Identify emerging opportunities, risks, and industry trends impacting the franchise system • Champion innovation and continuous improvement • Provide executive leadership for operational support functions across the franchise system • Establish operational standards, service models, and support strategies enabling franchisee success • Ensure consistency in operational execution across all markets • Drive operational scalability and oversee operational governance and accountability • Own franchise system operational performance and franchisee business health • Improve franchisee profitability, operational execution, customer satisfaction, and unit economics • Establish performance expectations and accountability measures • Partner with Franchise Development on onboarding, ramp-up, retention, and long-term franchisee success • Partner with the Brand President to achieve revenue, EBITDA, and operational objectives • Develop and manage the Operations budget; analyze operational and financial metrics • Allocate resources to maximize organizational effectiveness and return on investment • Build, lead, and develop a high-performing Operations organization • Recruit, develop, and retain operational leaders; create succession plans • Mentor Directors and senior leaders • Collaborate with Marketing, Finance, Product, Technology, Training, and Shared Services • Represent Operations during executive planning and enterprise initiatives • Lead operational improvement and transformation initiatives • Drive adoption of systems, technology, automation, and best practices • Evaluate organizational structure and processes to improve efficiency and scalability • Sponsor change management initiatives • Ensure compliance with franchise agreements, operating standards, and company policies • Identify operational risks and implement mitigation strategies • Maintain operational controls and governance practices • Support business continuity planning and organizational resilience

🎯 Requisitos

• Bachelor's degree in Business, Operations, Management, or a related field, or equivalent experience • 10+ years of progressive leadership experience in franchise operations, multi-unit operations, or executive business leadership • Demonstrated success leading large operational organizations • Experience developing and executing business strategy • Strong financial management experience, including budgeting and P&L accountability • Proven success improving franchisee performance, operational execution, and organizational effectiveness • Experience leading organizational change and operational transformation • Ability to travel approximately 40–50% • Preferred: Experience within a franchisor or multi-unit service organization • Preferred: Experience supporting private equity-backed organizations • Preferred: Multi-brand leadership experience • Preferred: MBA or other advanced business degree • Preferred: Experience leading enterprise operational transformation initiatives • Executive leadership and strategic thinking • Strong financial and business acumen • Ability to influence executive stakeholders • Organizational development and talent leadership • Franchise operations expertise • Enterprise change leadership • Exceptional communication and executive presence • Strong analytical and decision-making abilities • Cross-functional collaboration and influence • Customer- and franchisee-focused leadership style