Engagement Manager

🕒 Maio 4

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Endeavor Flow

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2024

💳 Fintech

☁️ SaaS

🤝 B2B

Fintech • SaaS • B2B

Endeavor Flow é uma plataforma de pagamentos e financiamentos para pacientes fácil de usar que integra múltiplos credores para ajudar práticas médicas, odontológicas e estéticas a aumentar a aprovação de tratamentos, reduzir a carga administrativa e aumentar a receita. A plataforma simplifica o financiamento ao conectar pacientes com as melhores taxas e opções de pagamento, acelerando aprovações e consolidando fluxos de pagamento para que as práticas possam focar no cuidado. A Endeavor Flow enfatiza taxas de aprovação mais altas, processamento mais rápido e aumento mensurável de receita para clientes empresariais.

Descrição

• Lead customer engagement for Endeavor's financing platform across live practices—from go-live to post-launch optimization. • Collaborate with cross-functional teams (Sales, Product, Operations, Customer Success) to develop project plans, define milestones, assign tasks, and ensure alignment on timelines and objectives—mirroring the scope seen in typical implementation manager roles • Serve as the trusted liaison to dental practices: gather business requirements, customize workflows, train practice staff, and troubleshoot issues. • Identify and execute process improvements, share best practices, and accelerate time‑to‑value for practices. • Monitor go-live performance and collect feedback—delivering insights that feed into product enhancements. • Keep stakeholders engaged and informed with regular status reports, dashboards, and success metrics.

🎯 Requisitos

• 3-5+ years in an engagement, sales, account management, or client onboarding role—preferably within healthcare, medical/dental financing, SaaS, or health tech • Organized, process-oriented, and adept at managing complex, multi-stakeholder projects under tight timelines. • Able to translate technical concepts into actionable steps for non-technical audiences; experience with CRM, onboarding tools, or health-tech platforms is a big plus • Passionate about solving real-world problems, caring for client success, and delivering exceptional onboarding experiences. • Collaborative in nature, with excellent interpersonal and communication skills, able to build rapport quickly and drive consensus.

🏖️ Benefícios

• Highly competitive base salary—structured to attract top-tier talent. • Generous equity package—meaningful stake in our company’s future growth and success. • Flexible, remote-first work environment with travel support for on-site practice visits. • Professional development budget for training, certifications, and conferences. • Health & wellness benefits, casual PTO policy, and vibrant, mission-driven culture.