Engineer II, AI – Copilot Agent

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Ensemble Health Partners

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

💼 Consultoria

🛡️ Seguros

📦 Logística

💰 Private Equity Round em 2022-03

Consulting • Insurance • Logistics

A Ensemble Health Partners é uma das principais fornecedoras de serviços de gestão do ciclo de receita (RCM) para organizações de saúde. Eles oferecem uma solução RCM completa que ajuda hospitais, sistemas de saúde e grupos de médicos afiliados a otimizar seus ciclos de receita, reduzir recusas e pagamentos incorretos, e melhorar as experiências dos pacientes usando uma combinação de gestão especializada e tecnologia avançada. A Ensemble Health Partners utiliza operadores certificados e inteligência artificial para entregar resultados consistentes, melhorar as cobranças e apoiar o crescimento futuro dos provedores de saúde. Eles são reconhecidos por suas parcerias robustas com clientes e pelo compromisso em proporcionar aumento confiável de receita e economia de custos para seus clientes.

Descrição

• Design, build, and deploy Microsoft Copilot Studio agents for healthcare RCM and executive productivity use cases • Develop advanced Power Automate workflows for approvals, routing, escalations, reminders, and business process orchestration • Configure AI-assisted workflows using Microsoft Copilot, ChatGPT, and Claude within approved governance standards • Establish prompting standards, validation controls, and quality review processes for AI-generated outputs • Support and optimize revenue cycle processes including Patient Access, Eligibility Verification, Claims Management, Denial Management, Appeals, Collections, Accounts Receivable Follow-up, and Payment Posting • Identify automation opportunities that reduce manual effort and improve operational performance • Own SharePoint knowledge architecture used by Copilot agents • Maintain SOPs, payer policies, process documentation, and reference libraries • Create executive-ready reporting and summaries using Excel, Word, PowerPoint, Outlook, and Teams • Train and mentor business users on AI adoption and productivity solutions • Monitor solution effectiveness and recommend enhancements • Ensure compliance with privacy, security, and organizational governance standards • Partner with operational leaders to prioritize high-value automation initiatives

🎯 Requisitos

• Bachelor's degree in Healthcare Administration, Health Information Management, Business Administration, Commerce, Accounting & Finance, or related discipline • 3-6 years of Healthcare Revenue Cycle Management experience • Active CRCR Certification at the time of application • Hands-on experience building and deploying Microsoft Copilot Studio Agents • Advanced proficiency in Power Automate • Strong experience using Microsoft Copilot, ChatGPT, and Claude for business productivity use cases • Expert-level proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Teams, and SharePoint • Strong stakeholder management, communication, documentation, and training skills • Ability to translate business requirements into scalable AI-enabled solutions • Preferred: MBA, M.Com, or postgraduate qualification in Healthcare Management, Finance, Operations, or related discipline • Preferred: CPC, RHIA, or CHFP certification • Experience leading AI adoption or automation initiatives • Strong exposure to business analytics, KPI reporting, governance, and process improvement • Experience mentoring analysts or associates • Knowledge of SharePoint information architecture and knowledge management practices • Preferred Microsoft certifications: PL-200, PL-400, MS-600, MS-721, AI-102, SC-900