Owner Relations Specialist I/II/III/IV

🕒 Setembro 22

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

EQT Corporation

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1888

⚡ Energia

📋 Conformidade

Energy • Compliance • Environmental

A EQT Corporation é a única produtora de gás natural em grande escala dos Estados Unidos com integração vertical, focada em fornecer energia acessível, confiável e limpa. A empresa visa operar de forma responsável enquanto atinge emissões líquidas zero para as emissões de gases de efeito estufa do Escopo 1 e do Escopo 2, demonstrando um forte compromisso com a sustentabilidade ambiental. A EQT dedica-se a criar valor de longo prazo para seus stakeholders, incluindo funcionários, proprietários de terra e investidores, ao mesmo tempo em que melhora continuamente as práticas na produção de gás natural e no engajamento comunitário.

Descrição

• Serve as the primary point of contact and support for landowners and interest owners • Manage landowner inquiries from intake through resolution • Research and gather information, communicate updates and next steps, and partner across the organization to resolve owner-related questions and requests • Provide professional, timely, and responsive service across available communication channels • Handle complex or sensitive interactions and escalate issues when appropriate • Build positive working relationships with landowners and internal business partners • Gather, review, and document information to research, route, and resolve inquiries • Maintain accurate case records, documentation, and communication history • Organize and prioritize workload to meet service, productivity, quality, and responsiveness expectations • Research inquiries using business systems, records, data, and resources • Analyze information to identify issues, determine next steps, and support resolution • Coordinate with cross-functional business partners • Follow procedures, quality standards, and privacy/data-handling requirements • Identify and communicate recurring issues, trends, or process concerns to leadership • Participate in training and adapt to changes in processes, systems, and technology • Collaborate with team members and business partners to support department goals • Perform other related responsibilities as assigned

🎯 Requisitos

• High school diploma or GED • Strong written and verbal communication skills • Strong customer service and interpersonal skills; ability to handle challenging or sensitive situations professionally • Strong organizational, research, problem-solving, and attention to detail skills • Ability to manage multiple priorities in a high-volume environment • Ability to exercise sound judgment and recognize when escalation or additional expertise is required • Ability to work independently and collaboratively across cross-functional teams • Ability to learn and adapt to changing processes, systems, and technology • Proficiency with Microsoft Office applications and ability to learn and navigate digital business systems • Preferred: relevant experience in customer service, case management, business operations, Owner Relations, Land, Revenue, Division Order, or a related field • Preferred: experience in a high-volume customer service or case-management environment • Preferred: experience with CRM/case-management systems, including Salesforce or similar platforms • Preferred: oil & gas industry experience • Associate's or bachelor's degree in a related field preferred

🏖️ Benefícios

• Transparent Leadership and collaboration with leaders • Cross-functional collaboration • Development opportunities • Career advancement • Equal Opportunity Employer protections for Disabilities/Veterans