Strategic Operations Director

🕒 Janeiro 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $140.000 - $175.000 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

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Equip

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2020

⚕️ Seguro de Saúde

🧘 Bem-estar

Healthcare Insurance • Wellness

A Equip é uma clínica virtual dedicada ao tratamento de transtornos alimentares por meio de cuidados personalizados baseados em evidências. Sua abordagem inclui uma equipe de cuidado dedicada que consiste em terapeutas, nutricionistas e mentores, todos trabalhando em conjunto para apoiar os pacientes na superação dos desafios associados aos transtornos alimentares. Ao focar na integração com a família e redes de apoio dos pacientes, a Equip busca criar um ambiente de suporte para a recuperação.

Descrição

• Support the development of Care Operations strategies and planning efforts by informing goals, success metrics, and tracking frameworks. • Identify, develop and execute initiatives that improve operational efficiency, compliance, and the patient and provider experience across Care Operations. • Analyze operational data to identify trends, determine root causes, and generate actionable recommendations for improvement. Drive data insights to action plans. • Partner with cross-functional teams to design, pilot, and implement scalable processes and operational solutions. • Build and maintain comprehensive project plans, including timelines, milestones, risks, and stakeholder communication. • Apply continuous improvement and change management principles to support pilots, assess their impact, and inform decisions on scaling. • Identify and document best practices that enhance operational consistency, quality, and scalability. • Contribute to building systems and mechanisms that support the ongoing improvement of Care Operations performance. • Perform other duties as assigned.

🎯 Requisitos

• Bachelor’s degree in business, operations, or a related field. • 5–8+ years of experience in business operations, management consulting, program management, or a related field. Healthcare-focused experience is strongly preferred. • Demonstrated experience in strategic project management and/or process improvement. • Strong analytical and critical-thinking skills with the ability to translate data into insights and influence decision-making. Experience with SQL is a plus. • Highly proficient in Excel/GSheets. • Experience implementing scalable processes in a dynamic, fast-growing environment. • Exceptional communication, collaboration, and stakeholder-management skills • Ability to manage multiple priorities with excellent organization and adaptability. • Experience with change management or continuous improvement methodologies (Lean Six Sigma a plus).

🏖️ Benefícios

• Offers Bonus