Client Relations Specialist

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🕒 Junho 25

🏈 Alabama, Louisiana, +4 estados a mais – Remoto

🏈 Alabama – Remote ⚜️ Louisiana – Remote 🎸 Mississippi – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $55.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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Esri

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🏢 Corporativo

☁️ SaaS

🤝 B2B

Enterprise • SaaS • B2B

A Esri é uma empresa líder em software geoespacial que desenvolve o ArcGIS, uma plataforma abrangente para mapeamento, análises espaciais e inteligência de localização. Seus produtos permitem que organizações de diversos setores integrem, visualizem e analisem dados geográficos para tomada de decisões, operações e gêmeos digitais, entregues via implantações locais, serviços em nuvem, APIs e ferramentas para desenvolvedores. A Esri atende principalmente empresas, agências governamentais e outras organizações com soluções B2B SaaS e de plataforma.

Descrição

• Support and manage assigned client relationships, implementation activities, and ongoing account needs. • Serve as a key point of contact for clients, ensuring timely follow-through and identifying opportunities to strengthen and expand existing client partnerships. • Prepare presentations and client-facing materials, supporting outreach and follow-up efforts. • Maintain accurate activity within CRM systems and ensure visibility into account status, priorities, and next steps. • Collaborate internally with various departments to support account needs and service setup. • Identify opportunities to strengthen Call 4 Health's presence within existing client relationships.

🎯 Requisitos

• 3–5+ years of experience in client relations, account management, implementation support, or a similar client-facing role. • Experience in healthcare, healthcare services, patient access, call center operations, or outsourced services strongly preferred. • Strong organizational skills with the ability to manage multiple projects, contacts, follow-up items, and priorities at once. • Strong working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint. • Strong written and verbal communication skills. • Experience using CRM systems, preferably HubSpot. • Ability to work independently, take initiative, and operate effectively without significant hand-holding. • Strong problem-solving skills and a proactive, solutions-oriented mindset. • Familiarity with AI-powered tools and a willingness to learn and adapt to emerging technologies that support efficiency.

🏖️ Benefícios

• Comprehensive benefits package including health, dental, vision, PTO, and more.