Senior Site Reliability Engineer

🕒 Agosto 7

🌐 Estados Unidos, Canadá – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇨🇦 Canadá – Remoto

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $110.000 - $130.000 / ano

⏰ Tempo Integral

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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EverCommerce

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity em 2019-08

SaaS • B2B • Marketing

A EverCommerce é uma fornecedora de software personalizado para setores que impulsiona a economia de serviços. Ela desenvolve produtos SaaS para transformar digitalmente as operações diárias de profissionais de serviços, incluindo gestão de negócios, faturamento eletrônico e pagamentos móveis, marketing multicanal e ferramentas de engajamento do cliente. A EverCommerce foca em soluções verticalizadas – e não em software de mercado de massa – projetadas para modernizar as operações, o marketing e as interações com os clientes de empresas que prestam serviços.

Descrição

• Maintain uptime, reliability, and performance for production SaaS environments across AWS, colocation, and hosted infrastructure platforms • Independently support Windows and Linux infrastructure, virtualization platforms, storage systems, and networking components • Lead infrastructure modernization and operational automation initiatives • Troubleshoot complex infrastructure, application connectivity, and production incidents; lead root cause analysis and recommend corrective actions • Improve monitoring, alerting, and operational visibility • Collaborate with security teams and technology leaders on SOX, PCI, and HIPAA compliance initiatives • Lead vulnerability remediation and infrastructure lifecycle maintenance • Develop technical documentation, operational procedures, and infrastructure standards • Support reliable infrastructure hosting production database systems with application teams and vendors • Lead medium-sized infrastructure projects from planning through implementation • Participate in disaster recovery testing, recovery planning, and continuous operational improvement • Evaluate emerging technologies and recommend infrastructure operations improvements

🎯 Requisitos

• 8 years of systems, infrastructure, or cloud engineering experience supporting production environments • Experience administering Windows Server and Linux systems • Experience supporting infrastructure in AWS environments • Experience with enterprise virtualization platforms • Experience designing or implementing infrastructure automation using PowerShell, Bash, Python, or similar scripting languages • Experience leading technical investigations and root cause analysis for production issues • Understanding of networking fundamentals, firewalls, backup and recovery processes, and operational resiliency • Familiarity with enterprise monitoring platforms and operational troubleshooting • Familiarity with operational support for production database infrastructure, including backup validation, connectivity troubleshooting, and recovery operations • Strong communication, collaboration, and technical documentation skills • Ability to independently manage complex production infrastructure with minimal supervision • Experience with Terraform or Infrastructure as Code preferred • Experience with Ansible, Puppet, or Chef preferred • Experience supporting PCI-DSS, HIPAA, or SOX-regulated environments preferred • Experience implementing infrastructure modernization or cloud migration projects preferred • Experience supporting highly available SaaS or public-facing systems preferred • Experience developing disaster recovery plans and participating in recovery testing preferred • Experience creating engineering standards, operational documentation, and infrastructure diagrams preferred • Must be eligible to work without sponsorship

🏖️ Benefícios

• Flexible work environment • Robust health and wellness benefits • 401(k) with company match • Flexible and generous (FTO) time off • Employee Stock Purchase Program