Medical Information Specialist

🕒 Setembro 15

🌐 Estados Unidos, Reino Unido, +6 outros países – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of EVERSANA

EVERSANA

5001 - 10000 funcionários

💼 Consultoria

🏥 Saúde

⚕️ Seguro de Saúde

Consulting • Healthcare • Healthcare Insurance

EVERSANA é um fornecedor completo de serviços focado em soluções comerciais integradas para a indústria de ciências da vida. A empresa oferece uma ampla gama de serviços, incluindo consultoria de gestão e consultoria regulatória, serviços ao paciente, estratégias de acesso ao mercado, gestão de preços e receitas, assuntos médicos e transformação digital. A EVERSANA é conhecida por sua expertise em comercialização de medicamentos, permitindo que empresas lancem e gerenciem produtos farmacêuticos de forma eficaz. Com uma plataforma alimentada por dados e análises, a EVERSANA aborda desafios relacionados ao preço de medicamentos, acesso ao mercado, adesão de pacientes e entrega de produtos, ajudando as empresas a otimizarem suas estratégias comerciais e aprimorarem os resultados para os pacientes. A empresa enfatiza a inovação e foi reconhecida por seu uso de IA e análise de dados no setor de ciências da vida.

Descrição

• Provide medical communications services for healthcare providers, patients, and industry clients • Translate English documents into the target language or vice versa and deliver translated responses by phone or in writing • Triage and respond to drug information inquiries from healthcare professionals and consumers/patients • Disseminate drug information verbally or in written correspondence • Identify adverse events and product complaints during customer interactions • Perform intake to generate initial adverse event and product complaint reports in compliance with company and client SOPs • Fulfill local regulatory authority requirements for post-marketing adverse event reporting • Assess what safety information must be obtained and the appropriate depth of information collection • Write adverse event and product complaint narratives and medical inquiry custom responses • Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants • Evaluate medical literature and develop written drug information for healthcare professionals • Support market and competitive product research, system development, sales training, and field liaison projects • Perform medical writing and assigned on-call duties • Maintain and improve Medical Communications Call Centre customer service and process metrics

🎯 Requisitos

• Life Sciences or healthcare degree or equivalent • Strong clinical background • Excellent verbal and written communication skills • English C1 level obligatory • Strong translation skills • Preferred Pharma D / M Pharma, MSc in Life Sciences or healthcare, or related degrees such as BSc/MSc in Pharmacy, Biomedical Sciences, Anatomy & Physiology, Health Science, or Human Science • Preferred experience in call center, medical information, pharmaceutical industry, clinical settings, and medical writing • Fluent English • Computer proficiency in Microsoft Word, Excel, and other Windows applications • Experience with Medical Information Management Systems, Safety Databases, or equivalent • Legally eligible to work in the European Union or the UK • Ability to work Europe working hours between 8am–6pm CET Monday–Friday • Ability to travel up to 10% • Ability to work assigned on-call responsibilities • Professional integrity, credibility, character, and ethical behavior

🏖️ Benefícios

• Full-time employment • Home office-based work or European Hub Office • Day off in lieu when working on Bank Holidays • Travel generally not required; travel up to 10% • Great Place to Work certified employer • Inclusive and diverse workplace • Equal Opportunity Employer

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