Director – Platform Management, Decision Management Platform

🕒 Julho 6

🏄 California – Remoto

🏄 California – Remote

💵 $143.500 - $225.500 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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FICO

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1956

💼 Consultoria

🛡️ Seguros

🏥 Saúde

Consulting • Insurance • Healthcare

FICO é uma empresa líder em analytics e software, reconhecida pelo FICO® Score, uma ferramenta amplamente utilizada por credores para avaliar o risco de crédito. A empresa oferece uma plataforma abrangente que aproveita dados, IA e machine learning para impulsionar a tomada de decisões inteligentes e o engajamento de clientes em diversos setores. As soluções da FICO abrangem detecção de fraudes, credit scoring e gestão do ciclo de vida do cliente, tornando-a vital para segmentos como serviços financeiros e telecomunicações. Seus produtos inovadores ajudam as empresas a otimizar resultados por meio de analytics em tempo real, composabilidade de negócios e gestão de cenários.

Descrição

• Define and drive the long-term strategy and roadmap for DMP, synthesizing Voice of Customer input, industry trends, and innovation in decision automation. • Establish an innovation horizon that advances DMP core capabilities, including identity access management, compute, data service providers, and infrastructure, to accelerate competitive advantage and platform adoption. • Balance short-term customer needs against a long-term plan for market dominance, including build vs. buy awareness and growth projections to inform development prioritization. • Ensure rationalization of DMP capabilities across Decisioning, Analytics, Feature Management, Optimization, and Simulation, to deliver a cohesive platform-driven customer experience. • Establish a market thought leadership position through analyst reviews, publications, PR, emerging industry practice, and client engagement. • Connect and quantify growth dependencies (focused on customer satisfaction) for enabling Platform capabilities, collaborating with other Platform Management team members for input into development prioritizations. • Package well-formed development proposals through the prioritization process and provide leadership and accountability to assigned Engineering Teams. • Lead, mentor, and develop a small team of Senior Managers and Managers, fostering a culture of innovation, accountability, and continuous improvement. • Establish, monitor, and improve standard pricing, contract terms, and commercial constraints that balance DMP market adoption and recurring revenue growth with profitable business returns. • Drive continuous improvement of COGS, operational efficiency, and expense management aligned to business objectives and informed by Sales feedback. • Plan, review, and coordinate DMP ecosystem communications around releases, enhancements, enablement, and collateral, inclusive of FICO Sales, Partners, and Solutions constituents. • Partner with Engineering to ensure timely, high-quality execution of DMP services aligned to business objectives and customer expectations. • Develop and maintain an accurate customer-facing roadmap for DMP covering near-term delivery and future platform direction.

🎯 Requisitos

• Proven platform or product management expertise including product ideation, roadmap development and validation, scrum product ownership, coordination with engineering in an Agile environment. • Deep knowledge of the Decisioning industry across banking, insurance, telco, and emerging verticals, with a strong grasp of client business problems and how decisioning capabilities address them. • Understanding of decision logic execution within pipelines, including rules engines, Machine Learning models, and mathematical optimization, and the ability to translate these capabilities into compelling customer value propositions. • Demonstrated ability to identify, establish ROI, and prioritize market opportunities spanning both discrete and integrated synergistic platform capabilities. • Experience working in complex, matrixed organizations with a track record of aligning cross-functional teams, influencing without direct authority, and driving decisions to consensus. • Demonstrated success in leading and developing a team of product professionals, with the ability to coach and elevate others while maintaining personal accountability for outcomes. • Executive-level communication and presentation skills, with the ability to distill complex platform and technical concepts into clear, compelling narratives for diverse audiences. • Experience in financial services or other regulated industries preferred. • BS degree in business or software engineering required; MBA or equivalent experience strongly preferred.

🏖️ Benefícios

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.