Lead Engineer, Core Services Data Operations

🕒 Junho 12

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FICO

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1956

💼 Consultoria

🛡️ Seguros

🏥 Saúde

Consulting • Insurance • Healthcare

FICO é uma empresa líder em analytics e software, reconhecida pelo FICO® Score, uma ferramenta amplamente utilizada por credores para avaliar o risco de crédito. A empresa oferece uma plataforma abrangente que aproveita dados, IA e machine learning para impulsionar a tomada de decisões inteligentes e o engajamento de clientes em diversos setores. As soluções da FICO abrangem detecção de fraudes, credit scoring e gestão do ciclo de vida do cliente, tornando-a vital para segmentos como serviços financeiros e telecomunicações. Seus produtos inovadores ajudam as empresas a otimizar resultados por meio de analytics em tempo real, composabilidade de negócios e gestão de cenários.

Descrição

• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology • Works directly with internal and external customers via email, phone, instant message where appropriate, gathering requirements and providing solutions • Works directly with vendors to resolve software configuration issues • Proactively monitors and reports performance and utilization of our team's servers and software • Troubleshoots software and/or hardware issues/failures • Actively manages problem tickets and tasks • Assists with developing tactical strategies, processes and procedures related to systems/application administration • Collaborates with other lines of business on new initiatives • Writes / modifies scripts and artificial intelligence prompts used to automate routine functions

🎯 Requisitos

• Experience configuring, managing and troubleshooting Windows and Linux operating systems, networks, firewalls, databases, SSH public/private key authentication and PGP public/private key encryption/decryption • Experience configuring, managing and troubleshooting networks and firewalls • Experience writing and debugging Windows batch and Linux bash scripts; python, java and javascript experience is a plus • Experience engineering prompts for AI large language models; automating processing using agentic AI; reviewing output produced by the AI LLM or agent and ensuring the AI agent’s actions meet the intended goal • Experience with public clouds such as Amazon AWS, Microsoft Azure • Experience with RESTful and SOAP APIs, json and xml • Ability to manage tasks independently and work with multiple priorities, sometimes under limited time constraints • Effective interpersonal skills and ability to maintain positive working relationship with others.

🏖️ Benefícios

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.