Account Manager

🕒 Janeiro 24

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

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Fidus Systems

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2001

🚀 Aeroespacial

📡 Telecomunicações

🔧 Hardware

Aerospace • Telecommunications • Hardware

A Fidus Systems é uma empresa que oferece serviços abrangentes de design eletrônico e de hardware para fabricantes de eletrônicos. Eles se especializam em design de FPGA, design de ASIC, verificação e validação, com capacidades em software embarcado, hardware, layout de PCB, integridade de sinal e potência e design mecânico e térmico. A Fidus Systems é hábil em trabalhar com tecnologias líderes como AMD e Intel, transformando conceitos em produtos de alta confiabilidade para indústrias de alta demanda, como aeroespacial, telecomunicações, dispositivos médicos e eletrônicos de consumo. A empresa é conhecida por ajudar os clientes a acelerar designs complexos através de suas capacidades especializadas e modelos de engajamento flexíveis.

Descrição

• Manage a portfolio of assigned accounts within the territory, acting as a primary point of contact in partnership with the BDM. • Execute structured account touch plans (email, calls, LinkedIn, events) to increase contact coverage, build relationships, and maintain top of mind awareness of Fidus. • Support pipeline creation by qualifying inbound leads, following up on marketing campaigns, and booking discovery meetings for the BDM. • Participate in discovery and technical scoping calls, capturing customer requirements and documenting next steps and actions. • Collaborate internally with engineering, project management, pre-sales and marketing to gather information, build presentations, and respond to proposals and RFPs. • Track account activity, contacts, opportunities, and tasks in CRM with high data quality and discipline. • Monitor customer satisfaction on active projects, help identify issues early, and route them to the right internal owner for resolution. • Identify expansion opportunities (new projects, new business units, cross sell of additional Fidus capabilities) and bring these to the BDM for strategy and closure. • Contribute to account plans, account mapping, and territory reviews, including simple revenue and activity reporting. • Continuously develop knowledge of Fidus services, target industries (e.g., aerospace/defence, medtech, semiconductor), and competitive landscape.

🎯 Requisitos

• Minimum 2 years of experience in B2B sales, account coordination, inside sales, or customer-facing roles, ideally in technology, engineering services, or electronics. • Strong relationship-building and customer service skills; comfortable engaging engineers, procurement, and management stakeholders. • Excellent verbal and written communication skills, including meeting notes, follow-up emails. • Strong organizational and time-management skills; able to manage multiple accounts, tasks, and deadlines. • Comfortable using CRM and productivity tools (e.g., Salesforce/HubSpot, Excel, PowerPoint, LinkedIn Sales Navigator). • Interest in learning complex technical concepts around complex engineering design services.