Account Manager

🕒 Junho 2

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Jonas Software

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏢 Corporativo

☁️ SaaS

🤝 B2B

Enterprise • SaaS • B2B

A Jonas Software é uma adquirente proeminente de empresas de software para mercados verticais, com uma rica história de mais de 20 anos. A empresa foca em soluções de software essenciais para negócios em diversas indústrias, visando oferecer ferramentas de negócios e uma rede para crescimento. A Jonas Software opera sob uma estrutura descentralizada, permitindo que as empresas adquiridas mantenham sua autonomia enquanto aproveitam a vasta experiência e as melhores práticas da Jonas. Eles seguem uma estratégia de 'comprar e manter para sempre', garantindo estabilidade a longo prazo e um lar permanente para os negócios adquiridos. Com mais de 130 aquisições bem-sucedidas e sendo parte da Constellation Software, a Jonas Software enfatiza a preservação do legado e da cultura das empresas que adquire, promovendo uma cultura de compartilhamento e alavancagem de expertise em software para mercados verticais.

Descrição

• Manage and grow relationships within the existing client base • Drive expansion opportunities and support contract renewals • Minimize client attrition by ensuring clients realize value from the platform • Proactively engage clients to identify risks and address concerns • Balance revenue growth with client satisfaction through outreach and problem resolution • Conduct outbound calls and outreach to generate add-on sales opportunities • Collaborate with the sales team on larger or strategic opportunities • Review, analyze, and manage service contract renewals • Maintain accurate records in the CRM system • Support billing coordination as needed and ensure account lifecycle management • Work closely with support and operations teams to improve client outcomes

🎯 Requisitos

• Bachelor’s degree in business, marketing, or a related field • 1 to 5 years of experience in account management, sales, or client-facing roles • Strong understanding of sales principles and customer lifecycle management • Excellent communication, listening, and negotiation skills • Highly organized with the ability to manage multiple priorities simultaneously • Proficiency with CRM systems and Microsoft Office tools • Ability to make timely decisions and take ownership of outcomes • Experience using AI tools to support research, communication, and sales preparation • Ability to leverage AI for drafting outreach, summarizing client data, and improving efficiency • Strong judgment to validate AI-generated outputs before client use. • Experience selling software solutions, particularly ERP systems (Nice to Have) • Familiarity with service-based industries such as HVAC, plumbing, or construction (Nice to Have) • Background in account expansion, renewals, or inside sales (Nice to Have) • Experience working in a recurring revenue or SaaS environment (Nice to Have)

🏖️ Benefícios

• Collaborative, fast-paced environment • High-quality support • Opportunity to grow into senior or strategic roles