Senior Site Reliability Engineer

🕒 Julho 13

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $175.000 - $195.000 / ano

⏰ Tempo Integral

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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Filevine

SiteLinkedInTodas as Vagas

201 - 500 funcionários

☁️ SaaS

⚖️ Jurídico

🤖 Inteligência Artificial

💰 $108.000.000 Series D em 2022-04

SaaS • Legal • Artificial Intelligence

Filevine é uma plataforma abrangente de tecnologia jurídica que oferece uma ampla gama de serviços personalizados para escritórios de advocacia e profissionais do direito. A plataforma fornece soluções para gestão de casos, gestão de documentos e gestão de contratos, bem como gestão de leads e análise de negócios. Utilizando tecnologias avançadas de IA, o Filevine aprimora o fluxo de trabalho jurídico com ferramentas como DemandsAI, ImmigrationAI e FilevineAI para automatizar tarefas e melhorar a produtividade. Integra-se perfeitamente com ferramentas populares como QuickBooks e Gmail, garantindo um conjunto completo de tecnologia jurídica. O Filevine também oferece capacidades de assinatura eletrônica, recursos de tempo e faturamento, e um portal do cliente para facilitar a comunicação. A plataforma é utilizada por vários tipos de práticas jurídicas, incluindo lesões pessoais, direito de família, ações judiciais em massa e mais, sendo reconhecida por seus robustos padrões de segurança e certificações de conformidade como SOC 2 Type II e HIPAA.

Descrição

• Own and continuously advance the observability strategy for your team — including monitoring, alerting, dashboards, distributed tracing, log aggregation, and SLI/SLO/SLA frameworks. • Lead incident management end-to-end: detection, triage, communication, resolution, and blameless post-mortems that drive lasting improvements. • Serve as a Reliability Engineering leader on your team — providing strong technical leadership, sound judgment, and a clear voice on reliability across the SDLC. • Design and maintain autonomous systems for building, deploying, testing, and operating all Filevine products with minimal human intervention. • Continuously enhance CI/CD pipelines, automation scripts, playbooks, and tooling to reduce toil and accelerate resolution time. • Proactively identify and resolve gaps in system availability, performance, and security while defending overall security posture. • Mentor engineers — dedicating meaningful time to growing those around you, sharing knowledge proactively, and leaving people more capable than before. • Document processes, architecture, procedures, and best practices; take full ownership of documentation for the technologies in your domain and actively close gaps for fellow SREs. • Participate in 24/7 on-call rotation for production support and emergency response; communicate clearly with technical and management stakeholders at all levels. • Build roadmaps for the technologies and workflows you own, giving the team a clear direction for ongoing improvement.

🎯 Requisitos

• 8+ years of hands-on technical experience in software engineering, infrastructure, or operations roles, including a minimum of 5 years dedicated to Site Reliability Engineering. • Expert-level, well-rounded SRE skill set — proficient across monitoring/alerting, incident response, capacity planning, performance optimization, CI/CD, and reliability engineering best practices. • Deep hands-on expertise with New Relic or a comparable observability platform; strong preference for candidates who have led observability platform adoption or migration at scale. • Demonstrated experience owning incident management programs: on-call processes, escalation design, post-mortem culture, and measurable MTTR/MTTD improvement. • Strong proficiency in Python, Bash, PowerShell, and other common SRE scripting and automation technologies. • Expert-level experience designing, building, and maintaining autonomous systems that handle software build, deployment, testing, monitoring, and operations. • Proficient hands-on experience with AWS (EC2, EKS/Kubernetes, CloudWatch, Lambda, S3, IAM) and the broader cloud-native ecosystem. • Strong communicator who proactively informs stakeholders, operates transparently, and can bridge technical complexity for product and management audiences. • Proven track record of mentoring engineers, leading initiatives to completion, and making those around them measurably better. • Bachelor's degree in Computer Science, Information Systems, or a related field; equivalent certifications (e.g., AWS certifications, Google Cloud Professional); or substantial comparable direct work experience.

🏖️ Benefícios

• Medical, Dental, & Vision Insurance (for full-time employees) • Competitive & Fair Pay • Maternity & paternity leave (for full-time employees) • Short & long-term disability • Opportunity to learn from a dedicated leadership team • Top-of-the-line company swag