Senior Strategic Account Management Executive – Enterprise Accounts

🕒 Fevereiro 26

🏄 California, New York – Remoto

🏄 California – Remote 🗽 New York – Remote

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

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Finastra

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2017

💳 Fintech

💸 Finanças

🏦 Bancário

💰 Grant em 2021-02

Fintech • Finance • Banking

A Finastra é um dos principais fornecedores globais de soluções de software financeiro que capacitam instituições financeiras a liberar o poder das finanças abertas. A empresa oferece soluções líderes de mercado em empréstimos, pagamentos, tesouraria e mercados de capitais e banco universal. A Finastra atende instituições financeiras de todos os tamanhos, fornecendo um portfólio abrangente de soluções completas que melhoram as experiências dos clientes, aumentam a transparência e simplificam as operações. Com foco em inovação e colaboração, a Finastra ajuda seus clientes a aproveitar novas tecnologias para otimizar custos, mitigar riscos e acelerar o crescimento no setor financeiro.

Descrição

• Develop and manage a strategic account plan for existing customers to ensure customer satisfaction and retention. • Identify opportunities for account growth and work to expand the relationship with existing customers. • Analyze the financial position and challenges of existing customers to determine the most effective account management approach. • Understand market drivers and collaborate with both the client and internal stakeholders to overcome potential impediments. • Use a consultative approach to develop account plans and identify specific needs for each customer. • Ensure customer needs are met and address any issues or concerns promptly. • Maintain appropriate account management activity to ensure a healthy pipeline of opportunities. • Ensure and maintain accurate account forecasting data in the sales reporting system for effective opportunity management and reporting. • Develop and maintain strong relationships with key stakeholders within existing customer accounts. • Participate in user group meetings and trade shows as approved. • Stay abreast of current industry trends, competitors, and new company products and services. • Perform other duties as assigned.

🎯 Requisitos

• 10+ years of successful account management experience representing enterprise software, SaaS, or FinTech solutions. • Experience managing relationships with C-level executives. • Significant knowledge of Corporate Lending solutions and Domain. • Relationship and consultative account management experience. • Ability to acquire in-depth knowledge of a client’s business, identifying challenges and opportunities, and positioning solutions to address those needs. • Demonstrates deep product and industry knowledge, including market trends and competitive intelligence. • Exceptional written, verbal, and interpersonal communication skills with stakeholders. • Superior presentation skills. • Ability to present compellingly and negotiate complex deals. • Proven ability to articulate value proposition and ROI. • Proven ability to manage accounts with multiple decision-makers. • Proven ability to manage internal resources to support the account. • Proven record of building and managing account plans and achieving/exceeding targets. • Proven record of matching customers’ needs with solutions. • Responsive, reliable, and results-oriented.

🏖️ Benefícios

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. • Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. • Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. • Medical, life & disability insurance, retirement plan, lifestyle and other benefits* • Sustainability: Benefit from paid time off for volunteering and donation matching. • DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). • Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. • Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.