Digital Customer Experience Manager

Provável vaga fantasma

🕒 Março 29

🏈 Alabama, Florida – Remoto

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⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💝 Suporte ao Cliente

👻 Score fantasma 66%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Softcard (acquired by Google)

Softcard (acquired by Google)

201 - 500 funcionários

Fundada em 2012

💸 Finanças

💳 Fintech

🛍️ Comércio Eletrônico

Finance • Fintech • eCommerce

A Softcard, a joint venture criada pela AT&T Mobility, T-Mobile USA e Verizon Wireless, desenvolveu uma plataforma de comércio móvel aberta e abrangente. Utilizando a tecnologia de comunicação por campo de proximidade (NFC), a Softcard elimina a necessidade de carregar dinheiro, cartões de crédito e débito, cartões de fidelidade, cupons, bilhetes e passes de transporte. A Softcard mudará fundamentalmente a maneira como os consumidores compram, pagam e economizam, oferecendo uma experiência aprimorada, mais conveniente e pessoal - tudo com um toque no telefone. Estamos apenas começando a criar uma revolução no comércio móvel. Quer se juntar a nós? Comece aqui.Por favor visite também: www.gosoftcard.com http://softcardjobs.findly.com/ facebook.com/SoftcardCareers www.twitter.com/SoftcardCareers

Descrição

• Operates with a significant degree of independence and latitude, meets and communicates with current or new clients and third parties to gather information or to make presentations • Conducts research and analysis to evaluate and identify marketing, sales, distribution, and business expansion opportunities • May be responsible for leading a small group of staff that involves training, assigning project work and the technical review of their work • Uses advanced analytical techniques and performs or supervises the technical evaluation of potential partners • Troubleshoots and resolves issues pre/post sale • Daily activities include the management of an existing client base to support organic growth through new business generation and renewal retention, prospecting and developing new relationships • Supports strategic planning initiatives for growth and expansion, new product development, and other product or service-oriented activities • Builds and maintains internal and external alliances working with existing clients and third parties at high levels • Collaborates with internal groups and functions to engage appropriate resources • Supports marketing and sales and helps to resolve customer service or vendor problems so business strategy goals can be achieved • Participates in selling Motion's value proposition

🎯 Requisitos

• Typically requires a bachelor's degree and seven (7) or more years of related sales, business development, senior applications engineering, or marketing experience • Ability to identify and cultivate new customers through strategic partnerships, resulting in new business opportunities • Ability to work effectively across geographic and business culture lines with Motion Industries and customers • Proven project management and influential leadership skills • Excellent written and verbal communication skills • Innovative and solution-oriented attitude • Confident and self-motivated • Impeccable integrity with a track record delivering quality customer service and ability to interact with all levels

🏖️ Benefícios

• options for healthcare coverage • 401(k) • tuition reimbursement • vacation • sick • holiday pay

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