Strategic Account Manager

Vaga não está no LinkedIn

🕒 Março 16

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Fingerprint

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2019

🔒 Cibersegurança

🔌 API

☁️ SaaS

💰 $32.000.000 Series B em 2021-11

Cybersecurity • API • SaaS

Fingerprint é uma empresa de tecnologia focada em soluções de detecção e identificação de bots. A plataforma ajuda empresas a garantir um ambiente online seguro ao identificar usuários com precisão e diferenciar entre pessoas reais e bots automatizados. Ela fornece guias para desenvolvedores e configurações de workspace para integração fácil em diversas aplicações, aumentando a segurança e a experiência do usuário.

Descrição

• Own the end-to-end commercial relationship for strategic accounts, including renewals, expansions, pricing discussions, and contract negotiations. • Develop and maintain multi-year account plans that align customer business goals with Fingerprint’s product roadmap and value proposition. • Drive Net Revenue Retention (NRR) through proactive expansion, upsell, and cross-sell motions. • Ensure on-time, predictable renewals with clear forecasting and risk mitigation. • Identify and qualify new expansion opportunities across products, features, teams, regions, and use cases. • Partner with CSMs and CSEs to translate technical success and outcomes into commercial growth conversations. • Build and maintain a healthy, accurate expansion pipeline for assigned accounts. • Lead executive-level discussions tied to ROI, business outcomes, and strategic alignment. • Build trusted relationships with senior decision-makers and economic buyers within each account. • Multi-thread across technical, product, fraud, risk, and business stakeholders. Build and expand on organization maps for holistic account coverage. • Act as a senior point of escalation for commercial and relationship-driven issues. • Represent the customer internally and advocate for their needs across Product, Engineering, and Leadership. • Ensure tight handoffs and clear role clarity between Success and Sales throughout the customer lifecycle.

🎯 Requisitos

• 6-10 years in Account Management, Strategic Customer Success, or Enterprise Sales, ideally in B2B SaaS. • Proven experience managing large, complex enterprise or strategic accounts with multi-stakeholder buying groups. • Strong track record of renewals, expansions, and long-term account growth. • Experience working in highly technical products or platforms (e.g., developer tools, security, fraud, infrastructure, data). • Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, and Zoom.

🏖️ Benefícios

• Health insurance • 401(k) matching • Remote work options