Solutions Engineer

🕒 Agosto 6

⛰️ Colorado, Florida, +2 estados a mais – Remoto

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💵 $67.800 - $144.300 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

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👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Fiserv

Fiserv

10.000+ funcionários

Fundada em 1984

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A Fiserv é uma provedora global líder de soluções de tecnologia para serviços financeiros. A empresa oferece um amplo portfólio, incluindo pagamentos e tecnologia para serviços financeiros voltados a pessoas físicas, empresas e instituições financeiras. A Fiserv atende diversos segmentos — grandes corporações, pequenas empresas, instituições financeiras, cooperativas de crédito e o setor público — com soluções de banking digital, processamento de pagamentos e comércio. Suas plataformas permitem que fintechs e provedores de software integrem e monetizem pagamentos de forma eficiente. Além disso, a Fiserv tem compromisso com responsabilidade social corporativa e conta com iniciativas de apoio a negócios diversos e de pequeno porte.

Descrição

• Collaborate with the sales team to engage prospective partners and guide discovery of their needs and challenges • Build relationships with new and existing ISV partners and align their goals with Fiserv solutions • Analyze customer requirements, solve challenges, and recommend tailored solutions to maximize revenue and streamline onboarding • Deliver product demonstrations and answer functionality questions • Support existing partners in expanding their offerings with new products and capabilities • Bridge sales, product, and implementation teams and provide insights and feedback for continuous improvement • Document client interactions and flag potential challenges early • Ensure seamless transition from sales to project managers and implementation teams

🎯 Requisitos

• Bachelor’s degree in Computer Science, Engineering, or a related field, or 4+ years of equivalent work or military experience • 6-7 years of experience in Account Management or Sales/Solutions Engineering • Proven track record of achieving or exceeding performance metrics • Technical expertise understanding, explaining, and integrating complex systems • Successful completion of 5+ client implementations • Ability to conduct 20+ client calls or video meetings monthly with 90% satisfaction • Ability to resolve client challenges within established timelines in 95% of cases • Ability to coordinate at least three internal teams: sales, relationship, and product • Detailed recordkeeping and 100% data accuracy in CRM systems or documentation • Ability to identify and communicate client needs or potential issues, contributing to a 20% increase in client retention or satisfaction • Payments industry experience preferred as a great-to-have • SaaS experience preferred as a great-to-have • Legally authorized to work in the U.S. without sponsorship now or in the future • Ability to travel within the US up to once a quarter

🏖️ Benefícios

• Salary range of $67,800.00 - $144,300.00 • Commission eligibility pursuant to the applicable Fiserv Sales Compensation Plan • Remote work arrangement • Potential travel within the US, up to once a quarter • Reasonable accommodation during the application and hiring process • Equal Opportunity Employer

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