Flex
11 - 50 funcionários
💳 Fintech
🤝 B2B
💰 $100.000.000 Debt Financing em 2023-09
Fintech • B2B
Plataforma financeira end-to-end para empresas.
Customer Experience Specialist
🕒 Abril 16
🇵🇭 Filipinas – Remoto
💵 $18.000 - $25.000 / ano
⏰ Tempo Integral
🟢 Júnior
🟡 Pleno
💝 Suporte ao Cliente
🚫👨🎓 Sem graduação necessária
👻 Score fantasma 37%
🗣️🇺🇸🇬🇧 Inglês obrigatório
📊 Verifique sua pontuação de currículo para esta vaga
Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.
Flex
11 - 50 funcionários
💳 Fintech
🤝 B2B
💰 $100.000.000 Debt Financing em 2023-09
Fintech • B2B
Plataforma financeira end-to-end para empresas.
Descrição
• Handle complex customer issues across banking, credit, and payments • Guide VIP and high-revenue accounts through multi-step processes • Coordinate with engineering, underwriting, risk, and compliance teams to resolve issues • Create and update documentation when encountering process gaps
🎯 Requisitos
• 2+ years in fintech or financial services customer support • Fluent English (written and spoken at a professional level) • Experience with Zendesk, Salesforce, or similar CRM tools • Availability to work nights and weekends (US business hours)
🏖️ Benefícios
• Premium, white-glove service • High ownership • Autonomous problem-solving
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