VP, Customer Solutions

🕒 Outubro 2

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

👻 Score fantasma 12%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Formstack

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2006

💼 Consultoria

🏥 Saúde

📚 Educação

💰 $425.000.000 Private Equity Round em 2021-11

Consulting • Healthcare • Education

Intellistack é uma empresa que automatiza tarefas do dia a dia, permitindo que os usuários se concentrem em objetivos mais significativos. Anteriormente conhecida como Formstack, fornece soluções sem código para criação de formulários, geração de documentos e gerenciamento de assinaturas eletrônicas e fluxos de trabalho. A plataforma da Intellistack visa otimizar processos, aumentar a segurança e reduzir custos operacionais, atendendo a diversas indústrias que buscam soluções eficientes para fluxos de trabalho.

Descrição

• Lead Sales Engineering, Implementation Engineering, and Solutions Architecture organizations • Own strategy, delivery quality, and team leadership through Directors and Senior Managers • Own Professional Services bookings, revenue, gross margin, utilization, and forecast accuracy • Build and execute the Professional Services growth strategy • Partner with Sales to scope, position, price, and close services • Commercialize Professional Services through packaging, pricing, SOW development, and services attach strategies • Own services pipeline, forecasting, revenue conversion, backlog, and capacity planning • Develop repeatable services offerings and packages that accelerate customer time-to-value • Connect Professional Services to software adoption, expansion, retention, and ARR growth • Serve as an executive-level customer partner • Translate business requirements into scalable technical solutions • Develop and execute a Professional Services partner strategy with SIs, consulting firms, and implementation partners

🎯 Requisitos

• 10+ years of Professional Services experience in B2B SaaS • Progressive leadership responsibility with direct ownership of commercial outcomes • Experience owning services bookings, revenue, gross margin, utilization, and forecast accuracy • Strong technical leadership experience with complex implementations, integrations, solution architecture, and enterprise deployments • Experience building and scaling Professional Services organizations • Experience developing services strategy, including packaging, pricing, scoping, SOW development, attach strategies, and repeatable offerings • Experience building and executing a Professional Services partner strategy with SIs, consulting firms, and implementation partners • Deep experience partnering with Sales throughout the sales cycle • Strong understanding of the SaaS business model • Experience with capacity planning, resource management, project profitability, change management, and margin optimization • Ability to build scalable delivery models using internal resources, partners, and repeatable methodologies • Executive-level customer presence • Data-driven leadership using KPIs and operating metrics • Experience leading solution architects, implementation consultants, developers, integration specialists, and other technical services professionals • Cross-functional leadership across Sales, Customer Success, Product, Engineering, Finance, and Partnerships • Strong technical judgment with a commercial mindset • Experience building processes, systems, talent, and operating cadence for a scalable Professional Services organization • Experience with no-code/low-code, workflow automation, CLM, or data platform products is a bonus • Experience leading services teams through M&A integration, rebrand, or major platform transition is a bonus • Familiarity with Salesforce or PSA platforms is a bonus

🏖️ Benefícios

• Variable compensation as part of on-target earnings • Equal opportunity and equitable hiring commitment • Diversity-focused hiring practices