Associate Product Manager

🕒 Julho 29

🌽 Illinois – Remoto

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💵 $90.000 - $120.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

✅ Gerente de Produto

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of FourKites, Inc.

FourKites, Inc.

501 - 1000 funcionários

Fundada em 2014

📦 Logística

🍽️ Alimentos e Bebidas

🏭 Manufatura

Logistics • Food & Beverage • Manufacturing

A FourKites, Inc. é uma plataforma líder global de visibilidade da cadeia de suprimentos, aproveitando dados em tempo real e inteligência artificial avançada para revolucionar como as organizações gerenciam suas cadeias de suprimentos. Com um conjunto poderoso de aplicativos que fornecem insights sobre transporte, inventário, gestão de pátios e muito mais, a FourKites oferece soluções abrangentes para otimizar a eficiência, reduzir custos e melhorar o atendimento ao cliente para mais de 1. 500 grandes marcas. Confiada por empresas da Fortune 500, a FourKites integra-se perfeitamente aos sistemas empresariais, oferecendo visibilidade incomparável em todos os modos de transporte e indústrias, como alimentos e bebidas, farmacêutica e manufatura.

Descrição

• Track and analyze feature adoption, engagement, and retention KPIs for OTR and core visibility products • Identify friction points and adoption gaps through usage data, customer interviews, and feedback loops with Customer Success and Sales • Build and prioritize a backlog of targeted product enhancements that drive measurable improvement in customer stickiness • Support roadmap planning alongside senior PMs, contributing well-reasoned prioritization recommendations • Work hands-on with product analytics platforms (Pendo, Mixpanel) and write SQL queries to independently explore feature usage and customer behavior • Build and maintain dashboards and reports that track adoption trends across customer segments • Translate quantitative findings into clear product hypotheses and actionable backlog items • Partner with Data Science and Engineering on instrumentation improvements and event tracking • Participate in customer onboarding calls, QBRs, support escalations, and discovery sessions to develop a ground-level understanding of shipper workflows • Work with Customer Success Managers to surface systemic product gaps and recurring pain points • Champion the voice of the customer in internal planning and sprint reviews • Collaborate with Engineering and Design through scoping, development, and post-launch monitoring • Support Product Marketing with onboarding materials, release notes, and adoption playbooks • Contribute to presales conversations and market requirement gathering alongside Solutions teams

🎯 Requisitos

• 3+ years developing deep expertise in a specific supply chain or logistics domain (e.g., truckload, last-mile, ocean freight) • Practical experience specifically in truckload transportation, freight visibility, or carrier/shipper operations • Experience collaborating with distributed or offshore engineering teams across time zones. • Comfort working hands-on with data: SQL proficiency, familiarity with analytics tools, ability to build a data-driven narrative without hand-holding • Strong customer engagement skills — you've run discovery calls, written user stories, and can translate qualitative feedback into crisp requirements • Demonstrated use of AI tools (Claude, ChatGPT, Cursor) to accelerate PM workflows — synthesizing research, drafting PRDs, generating insights at speed • Bachelor's degree in engineering, operations, supply chain, economics, or a quantitative discipline

🏖️ Benefícios

• Medical, Dental & Vision benefits starting on first day of employment • 401k Retirement savings with employer match • Bonus and incentive compensation as well as employee stock option program • Employer paid life insurance and short term disability insurance • Generous PTO, global recharge days, and volunteer days • Paid parental leave for all parents • Family planning and inclusive wellbeing resources • Technology reimbursement • Commuter benefits for in-office employees (Chicago) • Annual Wellness Stipend • Ongoing learning & development opportunities

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