Director of Enterprise Implementation

🕒 Julho 2

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Fourth

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

🏨 Hospitalidade

💼 Consultoria

📦 Logística

💰 Series unknown em 2015-07

Hospitality • Consulting • Logistics

A Fourth é uma empresa global de software como serviço (SaaS) que oferece soluções completas para gerenciamento de restaurantes e hospitalidade. Seu conjunto de produtos inclui gestão de força de trabalho com agendamento preditivo e otimização de mão de obra, previsão de demanda, gerenciamento de inventário e receitas, compras, RH, benefícios e folha de pagamento, além de dados e insights em tempo real. Com cerca de 25 anos de experiência, múltiplos escritórios globais e centenas de funcionários, a Fourth se concentra em ajudar operadores de hospitalidade a reduzir custos, melhorar a conformidade e tomar decisões baseadas em dados.

Descrição

• Lead, hire, develop, and retain the enterprise implementation delivery team. • Set clear expectations, establish accountability, and drive results. • Own delivery and revenue realization of all U.S. enterprise implementations. • Identify and mitigate risks, manage escalations, and resolve customer issues. • Ensure SOWs are achievable from a delivery perspective. • Manage scope, change orders, and execution against contracts. • Establish implementation standards, processes, and playbooks. • Identify improvement opportunities and drive continuous adoption. • Forecast and manage team capacity and resource allocation across the enterprise portfolio. • Identify opportunities to streamline implementations through tools, automation, and process improvements. • Own evaluation, adoption, and scaling of solutions that reduce manual work and accelerate delivery. • Partner with Product, Engineering, Sales, and Customer Success to surface implementation gaps, inform product roadmap, and align on enterprise strategy. • Establish reporting and metrics for project health, team performance, and operational efficiency.

🎯 Requisitos

• 8+ years in implementation leadership, program management, or operations roles in enterprise SaaS or adjacent industries • Proven track record managing and scaling teams of 5+ people, including direct hiring and development • Experience delivering large scale customer implementations in complex, high stakes environments • Strong technical background in integrations, data architecture, and system dependencies • Background in hospitality, retail, payroll, POS, or adjacent industries strongly preferred • Experience managing contracts, SOWs, and scope in professional services or customer delivery contexts • Experience leading process improvement and establishing scalable delivery frameworks • Comfort with data analysis and translating metrics into business decisions • Experience partnering with Product and Engineering teams to inform roadmap.

🏖️ Benefícios

• Unlimited PTO! • Medical, Dental, Vision Insurance! • 401k Match! • Parental Leave • Laptop and equipment.