Logistics Performance Director

🕒 Julho 1

🐊 Florida – Remoto

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⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 56%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of BlueGrace Logistics

BlueGrace Logistics

501 - 1000 funcionários

Fundada em 2009

💼 Consultoria

🏥 Saúde

📣 Marketing

💰 Private Equity Round em 2016-08

Consulting • Healthcare • Marketing

A BlueGrace Logistics é uma premiada provedora de serviços completos de Logística de Terceirização (3PL) que ajuda empresas a gerenciar seus gastos com frete por meio de tecnologia inovadora e uma vasta rede de transportadoras confiáveis. Ela oferece uma variedade de soluções de transporte, incluindo Less-Than-Truckload, Truckload e serviços de Logística Gerenciada, atendendo às necessidades únicas de seus clientes. Com foco em otimizar cadeias de suprimento e minimizar custos, a BlueGrace entrega insights acionáveis e transparência na gestão logística para garantir eficiência e satisfação do cliente.

Descrição

• Serve as the primary point of accountability for the customer relationship, with weekly-minimum communication • Own and deliver Quarterly Business Reviews, account strategy, and long-term relationship health • Monitor performance and financial metrics using available technology • Identify logistics trends and risks and manage retention/churn risk with the Managed Logistics team • Oversee account-specific projects and calculate and communicate ROI and value delivered • Partner with Operations to resolve systemic service, billing, or delivery issues • Escalate critical client issues to leadership and drive follow-up to resolution • Coordinate across internal BlueGrace departments to keep the client's account functioning efficiently • Perform other duties as assigned

🎯 Requisitos

• Bachelor's degree in supply chain field or equivalent combination of education and experience • 7-10 or more years of experience in operational transportation solutions • Proven history of continuous improvement consulting, expanding account scope and revenue, and freight/transportation purchasing • Experience working with big box retail companies is a plus • Sales experience is a plus • Ability to speak effectively before groups of customers or employees of the organization • Ability to analyze all aspects of transportation data and report clear, meaningful metrics • Ability to problem solve and develop creative solutions to meet customer needs • Experience working in TMS systems required • Experience working with Microsoft Suite required

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