Integration Solution Specialist

🕒 Setembro 23

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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Fragomen

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1951

⚖️ Jurídico

💼 Consultoria

📋 Conformidade

Legal • Consulting • Compliance

A Fragomen é uma empresa global de advogados, consultores e especialistas em imigração que oferece serviços de imigração e mobilidade para empregadores e indivíduos em todo o mundo. A empresa publica pesquisas e insights (incluindo relatórios de tendências de imigração mundial e visões gerais regionais), emite alertas de imigração, organiza eventos e webinars, e opera um Centro de Estratégia e Insights Aplicados para desenvolver orientações de políticas e conformidade. A Fragomen também se envolve em parcerias tecnológicas e estratégicas (por exemplo, uma joint venture em soluções de identidade digital) para apoiar a conformidade imigratória, a mobilidade da força de trabalho e serviços de consultoria relacionados.

Descrição

• Serve as the primary CDI contact for assigned client integration implementations • Manage implementations from project initiation through go-live and client acceptance • Coordinate implementation activities across clients, Fragomen legal teams, Integration Execution, and other stakeholders • Gather, clarify, and document data mapping, workflow, and operational requirements • Manage implementation timelines, milestones, client responsibilities, dependencies, decisions, risks, and outstanding actions • Ensure requirements and required client decisions are complete and documented before handoff to Integration Execution • Coordinate handoffs with Integration Execution throughout configuration, testing, and deployment • Resolve client, legal, or requirements questions during technical execution • Coordinate UAT, including participants, business scenarios, timelines, issue tracking, retesting, and client acceptance • Coordinate client readiness, go-live communications, and transition to ongoing support • Manage client-facing requirements, testing, and acceptance for approved integration changes and enhancements • Identify out-of-scope requests and escalate them through the appropriate review process • Maintain implementation documentation and provide project status and risk communications • Contribute to improvements in implementation materials, handoffs, UAT practices, and CDI delivery processes • Continuously expand expertise in API integration, data exchange, and emerging integration technologies

🎯 Requisitos

• 3+ years of experience managing or supporting client-facing technology implementations, systems integrations, HR technology implementations, or similar implementation work • Experience gathering and documenting implementation requirements • Experience managing multiple concurrent projects or implementation deliverables • Experience coordinating work across clients, business stakeholders, and technical delivery teams • Experience supporting UAT, business validation, or go-live activities • Strong organizational, communication, and stakeholder-management skills • Ability to manage competing priorities and independently drive assigned work forward • Strong attention to detail and follow-through • Bachelor’s degree preferred or equivalent relevant experience • Experience with HR technology, data integrations, global mobility, immigration, relocation, or professional services • General familiarity with API and/or scheduled flat-file integrations • General understanding of data mappings, system interfaces, data exchange, and integration testing • Experience coordinating with client technology teams or third-party vendors • Experience with Jira, ServiceNow, or similar work-management tools • Strong client-facing communication and professionalism • Effective listening and questioning skills • Ability to translate discussions into clear requirements, decisions, and action items • Strong ownership, organization, and follow-through • Sound judgment and willingness to escalate issues when appropriate • Collaborative working style across business and technical teams • Successful completion of the Firm’s pre-employment screening process • Legal authorization to work in the offered position’s location

🏖️ Benefícios

• 22 PTO days + Federal holidays • Medical, Dental, and Vision plans + FSA & HSA Plans • 401K plan, with company matching