Associate Manager, Demand Operations

🕒 Junho 16

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Freestar

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2018

☁️ SaaS

🏢 Corporativo

💰 Private Equity Round em 2021-01

Advertising • SaaS • Enterprise

Freestar é uma empresa que entrega soluções completas de monetização de anúncios, sob medida para publishers, varejistas e desenvolvedores de apps. Especializada em estratégias de mídia programática, a Freestar enfatiza o crescimento de longo prazo e a otimização de receita por meio de sua tecnologia proprietária e de um time de especialistas. Seu portfólio inclui Header Bidding avançado, soluções personalizadas de ad serving e analytics para monitoramento de performance em tempo real. Ao focar no aumento da receita publicitária e na oferta de ad units de alto impacto, a Freestar ajuda os clientes a inovar e a navegar pelas complexidades do ecossistema de ad tech. Comprometida com o sucesso do cliente, também oferece serviços adicionais como consultorias de SEO e suporte a desenvolvimento de audiência, garantindo que os clientes possam focar em seus objetivos principais enquanto a Freestar otimiza suas operações de anúncios (ad ops).

Descrição

• Own end-to-end execution across SSP partner platforms, including submitting domains for approval, generating and validating placement IDs, and configuring inventory settings • Act as a primary point of contact for SSPs and demand partners to support onboarding, troubleshooting, and ongoing optimizations. Proactively follow up on requests, escalate issues when needed, and maintain strong working relationships to ensure timely responses • Implement and maintain advertiser and category blocklists across SSPs based on publisher requirements, brand safety guidelines, and performance insight • Investigate discrepancies in bidder performance, including CPM, win rate, and fill rate fluctuations. Partner with internal teams and external SSPs to diagnose issues (e.g., bid density, timeout settings, deal configurations) and implement data-driven solutions to improve yield • Extract, consolidate, and analyze performance data across multiple SSP dashboards. Translate raw data into actionable insights, identifying trends, anomalies, and optimization opportunities • Manage and audit ads.txt files across publisher properties to ensure all authorized sellers are accurately represented, remove outdated entries, and ensure compliance with industry standards • Conduct recurring audits of site and partner setups to identify gaps in demand coverage, misconfigurations, or underperforming integrations • Monitor changes in the programmatic ecosystem (e.g., privacy regulations, signal loss, new SSP capabilities). Translate industry developments into actionable recommendations that improve performance, scalability, and compliance • Build and maintain clear, standardized documentation for operational workflows, partner requirements, and troubleshooting playbooks

🎯 Requisitos

• 1-2 years of experience working in Ad tech within the digital marketing industry • Familiarity with Programmatic advertising • CRM experience (Salesforce, Hubspot, ZenDesk, etc.) • Understanding of digital media supply and demand chains • Understanding of Google Docs and Microsoft Office Suite • Spreadsheet proficiency • Excellent written and verbal communication skills, especially as they relate to building and maintaining relationships • Strong organizational and project management skills

🏖️ Benefícios

• Full-Time, Salaried Position • The opportunity to be part of something BIG