Senior Compensation & Analytics Manager

Vaga não está no LinkedIn

🕒 Maio 20

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $123.000 - $213.000 / ano

⏰ Tempo Integral

🟠 Sênior

📉 Analista de Dados

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Front

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2013

☁️ SaaS

🏢 Corporativo

SaaS • Enterprise • Customer Support

A Front é uma plataforma de atendimento ao cliente impulsionada por IA, criada para colaboração, oferecendo suporte omnichannel para reunir todos os canais e equipes de atendimento em uma abordagem simplificada. A plataforma melhora a produtividade, tempos de resposta mais rápidos e melhora as pontuações de satisfação do cliente ao incorporar inteligência artificial poderosa, automação, colaboração em tempo real e uma experiência de caixa de entrada intuitiva. A Front permite que as empresas gerenciem tickets de suporte, utilizem chat ao vivo, usem bases de conhecimento e realizem a gestão de e-mails, ajudando as organizações a melhorar a entrega de serviços aos clientes e a eficiência operacional. É confiada por mais de 9. 000 empresas globalmente para manter alta satisfação do cliente e desbloquear experiências de serviço excepcionais.

Descrição

• Report directly to the Chief People Officer (CPO) and serve as a strategic thought partner on compensation and People Analytics initiatives • Own and execute the end-to-end compensation cycle, including modeling increases, promotions, band updates, calibration support, and budget tracking • Consolidate, clean, and structure People data across HRIS, ATS, and Finance systems in partnership with People Ops to create scalable, reliable datasets that enable meaningful analytics • Manage off-cycle compensation adjustments, market reviews, and new hire band alignment • Build, refine, and maintain scalable compensation bands and benchmarking frameworks • Design and own advanced People Analytics to drive deep insights and inform Front’s people strategy • Provide People Analytics and insights for executive audiences and the Board of Directors • Lead analytics for the semi-annual engagement survey, including reporting, insight generation, and actionable recommendations • Partner with the CPO on executive-level reporting including attrition trends, headcount strategy, retention analysis, engagement insights, and talent health metrics • Deliver quarterly compensation reports to benchmarking partners such as Radford • Partner closely with Finance on headcount planning, scenario modeling, and compensation budget alignment • Identify opportunities to reduce manual modeling work through improved spreadsheet architecture, automation, and AI-enabled workflows • Act as a strategic thought partner in evolving Front’s compensation philosophy, analytics maturity, and long-term People strategy

🎯 Requisitos

• 3–7+ years of experience in Compensation, Total Rewards, People Analytics, or a blended strategic People function, ideally within a SaaS or high-growth tech environment • Direct experience owning or heavily supporting at least one full compensation cycle, including increases and promotions • Strong understanding of benchmarking, salary band creation, and compensation modeling • Demonstrated experience building and delivering executive-level analytics and board-level materials • Experience designing People Analytics frameworks beyond standard reporting (attrition, performance trends, hiring velocity, engagement insights, etc.) • Advanced proficiency in Excel or Google Sheets including complex formulas, pivot tables, scenario modeling, and data cleaning • Experience working across multiple systems (HRIS, ATS, Finance) and building structure in fragmented data environments • Strong analytical and problem-solving skills with the ability to translate complex datasets into strategic insights • Experience collaborating cross-functionally with Finance, Recruiting, and People leadership • Comfort operating in ambiguous environments and building systems from the ground up • Interest in leveraging AI and automation tools to scale analytics workflows and reduce manual effort

🏖️ Benefícios

• Competitive salary • Equity (we are post-series D & backed by some of the best VCs in the US) • Private health insurance, including plan options at no cost to employees • Paid parental leave • Flexible time off policy • Flexibility to work from home Monday and Friday, unless posted as a fully remote role • Mental health support with Workplace Options • Family planning support with Maven • $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities • Wellness Days - Fronteers get an additional day off on months with no holidays • Winter Break - Our offices are closed from Christmas to New Year's Day!