Strategic Account Manager

🕒 Agosto 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $125.000 - $160.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 4%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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FutureFit AI

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🤖 Inteligência Artificial

🤝 B2B

☁️ SaaS

💰 Seed Round em 2022-03

Artificial Intelligence • B2B • SaaS

A FutureFit AI faz parceria com empresas da Fortune 500, governos e organizações de desenvolvimento da força de trabalho para fornecer uma ferramenta impulsionada por inteligência artificial que atua como um GPS para ajudar trabalhadores a navegar em transições de carreira, apoiando-os desde a orientação profissional, passando pelo requalificação, até a inserção no mercado de trabalho.

Descrição

• Lead end-to-end implementation of complex workforce technology solutions • Develop implementation strategies, work plans, decision frameworks, timelines, and governance structures • Facilitate discovery sessions covering customer goals, policies, programs, stakeholders, technology environments, and operational constraints • Lead discussions on current- and future-state workflows, user journeys, service-delivery models, and data flows • Identify risks, dependencies, and unresolved decisions and drive them toward resolution • Build trusted relationships with executive sponsors, program leaders, technical stakeholders, and frontline teams • Lead executive presentations, steering committee meetings, strategic planning sessions, and implementation workshops • Communicate complex information through presentations, written recommendations, status updates, and decision documents • Connect platform decisions to customers’ workforce, economic-development, and organizational strategies • Navigate competing stakeholder priorities and build alignment across customer organizations and partners • Partner with Product, Engineering, Data, and Design to clarify customer needs, evaluate solutions, and communicate tradeoffs • Provide customers with updates on integrations, data exchanges, configuration work, and technical deliverables • Explain technical concepts to audiences with varying technical expertise • Represent customer perspectives while balancing individual requests with scalable product strategy • Identify recurring customer needs and market trends for the product roadmap • Develop understanding of customers’ workforce ecosystems, target populations, programs, partners, and policy environments • Monitor workforce policy, labor-market trends, funding developments, economic conditions, and other external factors • Help customers adapt strategy, implementation, or platform experience to changing conditions • Deliver tailored platform demonstrations • Guide launch planning, stakeholder enablement, adoption, and ongoing optimization • Establish success measures and connect platform activity to program and workforce outcomes • Identify opportunities to deepen customer impact, expand platform usage, and strengthen long-term partnerships • Own ongoing account management through renewal and expansion

🎯 Requisitos

• Significant experience in strategic customer success, management consulting, workforce development, education technology, government technology, implementation, or a related field • Strong project and program management skills, including management of multiple workstreams, dependencies, and stakeholders • Demonstrated ability to advise and present to senior executives and high-level stakeholders • Exceptional verbal and written communication skills • Strong problem-solving skills and comfort operating in ambiguous, evolving environments • Consultative relationship-building approach, including challenging assumptions, navigating difficult conversations, and building stakeholder alignment • Ability to quickly learn new policies, programs, technical concepts, and market dynamics • Ability to work in EST/EDT business hours • Legally eligible to work in the United States • Willingness to undergo a background check if required • Willingness to travel occasionally for conferences, offsites, and team gatherings • Nice to have: strong knowledge of public workforce systems, education-to-employment pathways, economic development, or adjacent workforce topics • Nice to have: experience leading complex, multi-stakeholder technology implementations or transformation initiatives • Nice to have: confidence discussing integrations, data exchanges, system configurations, and product development

🏖️ Benefícios

• Work-from-home office setup stipend • Hybrid schedule option for employees located close to the New York City office • Reasonable accommodation for disabilities during application, interviews, and employment • Equal opportunity, inclusive workplace