Service Delivery Manager

🕒 Maio 30

🧀 Wisconsin – Remoto

🧀 Wisconsin – Remote

💵 $86.700 - $123.900 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Gainwell Technologies

SiteLinkedInTodas as Vagas

10.000+ funcionários

⚕️ Seguro de Saúde

💰 Grant em 2023-06

Healthcare Insurance • Human Services • Healthcare

A Gainwell Technologies é a principal provedora do país de soluções digitais e cloud-enabled em todo o ecossistema de serviços humanos e saúde pública. Com uma abordagem orientada por propósito, a Gainwell atende clientes nos 50 estados dos EUA, com foco em melhorar os desfechos em saúde e oferecer experiências intuitivas e centradas nas pessoas. Seu portfólio abrangente inclui modernização do Medicaid Enterprise, data analytics, serviços para prestadores e soluções para farmácia — tudo projetado para impulsionar o futuro da saúde e promover o bem-estar das comunidades.

Descrição

• Manage and oversee account service delivery team operations to ensure Gainwell products and services are delivered according to project schedule • Look ahead as you work with account teams to develop demand forecasts and assist functional areas or departments in proposing, planning and delivering end-to-end services, including workload requirements • Navigate complex relationships between delivery and client groups to ensure stronger client relationships • Create more satisfied clients by identifying service improvements • Support proposal teams to integrate new, enhanced and existing service offerings for current and new accounts • Bolster our workforce by selecting and hiring employees to support your team; train them to enhance their performance, development and work products

🎯 Requisitos

• Substantial leadership or supervisory experience in support services, project leadership or program management in a technology industry • Working understanding of healthcare technology industry and products • Strong executive presence and excellent written and oral communication skills to build relationships and interact with clients and team members • Skilled in managing projects, financial budgets, and forecasting • Ability to lead and motivate diverse teams to deliver high-quality results to clients, helping to quickly problem-solve roadblocks to ensure on-time delivery

🏖️ Benefícios

• generous, flexible vacation policy • 401(k) employer match • comprehensive health benefits • educational assistance • variety of leadership and technical development academies