Service Director

🕒 Setembro 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $108.000 - $162.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

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Logo of GE HealthCare

GE HealthCare

10.000+ funcionários

Fundada em 1892

🏥 Saúde

💊 Farmacêutico

Healthcare • Medical Technology • Pharmaceuticals

A GE HealthCare é líder em cuidado de precisão, dedicada a oferecer tecnologias inovadoras e soluções integradas que elevam a qualidade dos serviços de saúde. Como empresa independente, tem foco em diagnóstico por imagem, ultrassom e TI em saúde, capacitando profissionais de saúde e melhorando os desfechos dos pacientes por meio de tecnologias médicas avançadas e soluções de cuidado personalizado. Com investimento significativo em pesquisa e desenvolvimento (P&D), a GE HealthCare busca transformar a área da saúde, tornando os hospitais mais eficientes e as terapias mais precisas.

Descrição

• Oversee service operations within the Pacific Northwest geographic area • Ensure delivery of high-quality service and support for biomedical equipment at partnering customer sites • Manage a team of Biomedical Technicians located at strategic customer sites • Coordinate service activities and maintain strong customer relationships • Act as the single point of contact for timely and satisfactory resolution of customer concerns • Maintain knowledge of assigned regions, coverage areas, product lines, and configuration installations • Establish and maintain ongoing technical and business support for assigned customers • Hire and develop talent, including staffing and performance development • Execute policies and strategies using technical knowledge and analytical thinking • Propose solutions for complicated manufacturing processes with technical variety and interdependent production cycles • Serve as a resource for less experienced colleagues • Lead small, low-risk projects and build team consensus

🎯 Requisitos

• Bachelor's degree and a minimum 4 years of experience in the medical services industry; OR military education program (equivalent) and a minimum 4 years of experience in the medical services industry; OR an Associate’s degree and a minimum 6 years of experience in the medical services industry; OR a High School Diploma/GED and a minimum 10 years of experience in the medical services industry • Leadership experience that includes leading technical teams • Ability to travel up to 50% • Ability to work from home in a dedicated office space, free from distraction with a high-speed internet connection • Legal authorization to work in the U.S. is required • Previous experience servicing biomedical equipment or leading biomedical teams • Strong oral and written communication skills • Demonstrated ability to analyze and resolve problems • Ability to document, plan, market, and execute programs • Established project management skills • Experience interfacing with external and internal customers • Experience with P&L statement

🏖️ Benefícios

• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI) • Medical, dental, and vision coverage • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Relocation assistance

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