Forward Deployed Engineer

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🕒 Agosto 6

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

👻 Score fantasma 12%

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Logo of GenLogs

GenLogs

51 - 200 funcionários

Fundada em 2023

💼 Consultoria

🛡️ Seguros

📣 Marketing

Consulting • Insurance • Marketing

A GenLogs é uma plataforma SaaS de Inteligência para Caminhões que agrega sensores de beira de estrada, imagens de satélite, reconhecimento de placas e marcas de veículos, além de milhões de outros pontos de dados para oferecer uma visibilidade em tempo real e precisa sobre transportadoras e veículos comerciais nos Estados Unidos. A plataforma é destinada a corretores, remetentes, seguradoras e autoridades policiais, sendo utilizada para seleção e verificação de transportadoras, conformidade e detecção de fraudes, subscrição e investigação de sinistros, além de localização e recuperação de bens roubados sem depender exclusivamente dos dados da FMCSA ou de autorrelatos.

Descrição

• Lead technical implementations of integrations between GenLogs and external systems, including TMS, CRM, ERP, data provider, and compliance platforms • Conduct customer discovery sessions to map processes, data flows, and operational constraints • Translate customer needs into technical requirements, API specifications, and data model designs • Build REST API integrations, event-driven workflows, and data pipelines using Python, TypeScript, SQL, and queueing technologies • Collaborate with product and platform engineering to influence the roadmap and reusable integration frameworks • Provide hands-on technical support during rollout, troubleshooting, and performance tuning • Document workflows, integration maps, and best practices for internal and external teams • Train customer IT teams and operators to adopt and scale GenLogs solutions • Own the full lifecycle from scoping and implementation through deployment and ongoing iteration • Embed alongside customers and partners to understand workflows, identify integration opportunities, and deploy scalable, reliable software solutions • Drive customer success, adoption, change management, and measurable business results

🎯 Requisitos

• 5+ years of experience in software engineering, solutions engineering, or technical consulting roles • Proven experience designing and deploying production-grade integrations between enterprise platforms such as TMS, CRM, and ERP systems • Advanced proficiency in Python, Node.js, or similar backend languages • Strong understanding of asynchronous patterns, API consumption, error handling, and observability • Deep experience with REST APIs, webhooks, OAuth2, SAML, Auth0 flows, event-driven architectures, and data pipelines • Expert-level SQL fluency, including normalized and denormalized schema design, query optimization, execution-plan analysis, and large-scale datasets • Working knowledge of machine learning principles and comfort working with machine learning model outputs • Ability to lead customer-facing technical conversations, gather requirements, influence stakeholders, and drive end-to-end implementation plans • Ability to architect secure, scalable, and resilient solutions using rate limits, retries, idempotency, monitoring, and secrets/key storage • Experience troubleshooting production issues in distributed systems, including latency, timeouts, mismatched schemas, and vendor outages • Excellent written and verbal communication skills for explaining technical concepts to executives, operators, and developers • Independent problem-solving ability and demonstrated ability to operate in fast-paced, ambiguous environments • Preferred: experience at an early-stage startup or mission-driven technology company • Preferred: exposure to freight, mobility, public safety, or transportation technology markets

🏖️ Benefícios

• Remote work environment • Opportunity to work directly with largest and most strategic customers • Exposure to production workloads and real-world customer impact • Collaboration with product and platform engineering • Work in a mission-driven technology company

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