Solutions Engineering

🕒 Maio 29

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GEOTAB

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2000

📦 Logística

🏭 Manufatura

💼 Consultoria

Logistics • Manufacturing • Consulting

A Geotab é líder global em telemática comercial, unindo paixão, criatividade e inovação. É dedicada a impulsionar a tecnologia, capacitar empresas e tornar as estradas mais seguras para todos. A Geotab promove um ambiente de trabalho dinâmico, oferecendo um modelo híbrido flexível que combina os benefícios do trabalho no escritório e remoto. A empresa é comprometida com o desenvolvimento de talentos por meio de diversos programas, bolsas e estágios, refletindo seu investimento na próxima geração. A Geotab aparece com destaque em diversos prêmios e veículos de mídia, reforçando seu papel como uma das principais referências do setor.

Descrição

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions. • Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs. • Collaborate with the Geotab revenue generating teams as a key technical resource to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention. • Conduct technical activities ranging from discovery, requirements gathering, technical demonstrations, presentations, etc. enabling an enriching customer engagement experience. • Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how. • Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals. • Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary. • Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product. • Keep and maintain accurate documentation and records of customer/partner engagements, solution designs and deliverables by following department processes and procedures.

🎯 Requisitos

• 3 - 5 years of experience in Solutions Engineering, Sales Engineering, Engineering Support, or Software Development. • Exceptional verbal and written fluency in both Spanish and English is required. • Ability to travel up to 25% across Latin America and North America. • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. • Equivalent combination of education and/or work experience in related field may be substituted. • Experience in a relevant technical field, such as software engineering, data analysis, or systems integration, with a focus on customer-facing roles. • Technical knowledge and understanding of telematics, IoT, APIs, and related technologies. • Experience with programming languages, such as Python, SQL, Java, or C#, and experience with API integrations is a benefit. • Ability to work with Agile Work Management, Ticketing and Customer Relationship Management tools like JIRA and Salesforce is an asset. • Familiarity with data analysis tools and techniques, as well as data visualization tools like Superset or Power BI preferred. • Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions. • Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support. • Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences. • A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service. • Desire to stay relevant with emerging technology and the flexibility to adapt to growing market demands. • Ability to utilize market trends and a desire to drive revenue growth. • Experience with sales or business development, particularly with indirect sales channels, with the ability to identify and pursue potential opportunities. • Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.

🏖️ Benefícios

• Flex working arrangements • Home office reimbursement program • Baby bonus & parental leave top up program • Online learning and networking opportunities • Electric vehicle purchase incentive program • Competitive medical and dental benefits • Retirement savings program