Senior Solutions Consultant, Payer Operations – Provider RCM

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🕒 Abril 10

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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Magical

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1 - 10 funcionários

🤖 Inteligência Artificial

⚡ Produtividade

☁️ SaaS

Artificial Intelligence • Productivity • SaaS

Magical é uma plataforma de IA especializada em automatizar workflows manuais e conectar diversos sistemas para agilizar processos, especialmente nos setores de saúde, vendas e suporte. Oferece ferramentas como expansão de texto, preenchimento automático (autofill) e redação automatizada de e-mails para ajudar as equipes a otimizar operações, reduzir custos de desenvolvimento e aumentar a eficiência. Ao usar IA para identificar ineficiências nos workflows, a Magical permite que as equipes criem e gerenciem automações por conta própria, contornando soluções tradicionais de RPA, muitas vezes caras. A plataforma oferece uma ampla variedade de integrações com aplicações (apps) populares, tornando-a versátil para diferentes setores e funções. As soluções da Magical foram projetadas para ajudar as organizações a operar com mais eficiência sem aumentar o quadro de pessoal, acelerando os lucros e mantendo altos níveis de segurança e privacidade.

Descrição

• Sit at the intersection of our Sales & Deployment teams. • Help win deals faster by bringing deep workflow credibility into the sales process. • Partner closely with customers and our deployment team after the sale. • Support discovery, scoping, workflow design, ROI modeling, implementation planning, and agent verification. • Become a trusted advisor to operational stakeholders, especially across provider revenue cycle and adjacent back-office workflows. • Go deep on current-state workflows, edge cases, escalations, handoffs, and exception handling. • Support deployment teams post-sale with workflow design, implementation planning, validation, and customer conversations. • Work alongside Deployment Strategists and Deployment Engineers to ensure requirements are gathered thoughtfully. • Reduce avoidable back-and-forth by bringing domain context into conversations. • Support agent verification by manually reviewing outputs and identifying gaps. • Partner with GTM and Deployment to create a tighter feedback loop. • Codify the playbook for discovery, scoping, workflow validation, ROI framing, and verification.

🎯 Requisitos

• 4–8+ years of experience in roles like solutions consulting, implementation consulting, solutions architecture, workflow consulting, operational consulting, or similar in healthcare, enterprise software, or services. • Real depth in provider revenue cycle management and/or payer operational workflows. • Knowledge of workflows like prior authorization, claims, denials, eligibility, utilization management, claims adjudication and editing, overpayment and recovery workflows, provider data management, member services, care management, or health plan back-office operations. • Excellent at building trust with customers — from frontline operators to senior leaders. • Comfortable in both pre-sales and post-sales environments. • Highly structured and analytical: ability to take a messy workflow and translate it into a clear implementation plan. • Comfortable with ROI framing and can connect operational pain points to measurable business value. • Work well cross-functionally and partner with AEs, Deployment, Product, and Engineering. • Strong bias to action and are willing to do the detailed work required.

🏖️ Benefícios

• A chance to be an early team member at a fast-growing, ambitious company • The opportunity to push the boundaries of what’s possible with AI • A modern stack and the latest tools to do your best work • Competitive salary and meaningful equity • Unlimited PTO • Fun team offsites, past trips include Iceland, Lisbon, Cancun, and Costa Rica