Learning Operations & Systems Specialist

Vaga não está no LinkedIn

🕒 3 dias atrás

🇲🇽 México – Remoto

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of GE Vernova

GE Vernova

10.000+ funcionários

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

GE Vernova é líder no setor de energia, com mais de 130 anos de experiência, dedicada a eletrificar o mundo enquanto o descarboniza. A empresa oferece um amplo portfólio de soluções em energia, incluindo tecnologias de geração a gás, hidrelétrica, nuclear e eólica, com o objetivo de fornecer energia confiável, acessível e sustentável. Com forte foco em inovação, a GE Vernova desempenha um papel significativo na redução da pegada de carbono dos sistemas de energia globais e apoia a transição para emissões líquidas zero (net zero) até 2030.

Descrição

• Champion continuous improvement for the LMS ecosystem • Oversee system configuration and data integrity • Lead standardized processes optimizing course deployment and strengthening safety and compliance • Serve as subject matter expert for SuccessFactors and Workday Learn • Troubleshoot complex integration issues during system migrations • Manage, prioritize, and provide quality oversight for contract workers • Ensure support tasks are completed accurately within defined SLAs and organizational standards • Partner with One Field Services stakeholders on learning technology and training implementation • Drive tactical and transformative projects using Lean methodologies • Lead cross-functional initiatives to streamline the learning lifecycle • Lead system upgrade projects involving data analysis, reporting, data validation, and advisory services • Develop and maintain KPIs and scorecards • Identify process improvements and conduct governance-adherence audits • Escalate and resolve complex support issues with global stakeholders, IT, HR, and helpdesk teams • Create and maintain standard work reference materials and support articles • Provide functional coaching and mentorship to team members

🎯 Requisitos

• Bachelor’s Degree in Information Technology, Human Resources, Business, or related field, or equivalent practical experience • 7+ years of experience in training/learning operations, with a strong focus on systems management • Advanced, hands-on experience administering multiple enterprise LMS platforms, specifically SAP SuccessFactors and Workday Learn • Proven track record of managing large data sets and complex project implementations • Demonstrated experience in mentoring or overseeing the work of others, including contractors • High level of analytical and problem-resolution skills, with the ability to handle ambiguity and pressure-filled, time-sensitive situations • Strong English proficiency and ability to articulate technical concepts to global audiences • Experience in a complex, multi-entity corporate structure • Expertise in LEAN or process transformation initiatives • Advanced proficiency in Microsoft Office Suite (Excel/PowerPoint/Word) • Experience with ServiceNow, ServiceCloud, Workday Case, or comparable enterprise ticketing/work-flow platforms • Proactive, self-directed professional able to set action plans and hold others accountable for quality and delivery

🏖️ Benefícios

• Remote position • Relocation assistance not provided

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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