Senior Manager, Deal Desk

🕒 Maio 7

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $114.000 - $152.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of GHX

GHX

1001 - 5000 funcionários

Fundada em 2010

⚕️ Seguro de Saúde

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

A GHX é uma fornecedora líder de soluções de gestão de dados, consultoria em cadeia de suprimentos e serviços de credenciamento de fornecedores, com foco principalmente no setor de saúde. A empresa oferece produtos inovadores, como automação de pedidos, gestão de estoques e soluções de pagamentos eletrônicos (e-payment), que ampliam a agilidade financeira, o compliance e a eficiência operacional. A GHX atende a uma base diversificada de clientes, incluindo prestadores de serviços de saúde, fornecedores e órgãos governamentais, enfatizando insights baseados em evidências e a transformação para ERP em nuvem (cloud ERP) para otimizar a alocação de recursos, reduzir custos e melhorar o cuidado ao paciente. A empresa é profundamente integrada à cadeia de suprimentos de saúde, colaborando com parceiros para criar ambientes seguros, informados e custo-efetivos em instituições de saúde.

Descrição

• Partner closely with Sales to structure complex SaaS deals involving multi-year subscriptions, ramp pricing, usage-based components, and other offerings • Guide sales teams on structuring enterprise agreements, co-terming, renewals, and expansions • Serve as an escalation point for high-impact, high-value, or time-sensitive deals, balancing speed with risk management • Collaborate with Finance to ensure deals comply with revenue recognition standards • Review and approve complex, non-standard deals to ensure alignment with company policies and financial goals • Support go-to-market (GTM) initiatives by operationalizing new offerings and maintaining scalable product playbooks • Enforce deal exceptions governance, ensuring discipline while enabling competitive deal execution • Own and continuously improve Deal Desk SLAs by defining clear turnaround expectations, monitoring performance against targets, identifying root causes of delays, and driving cross-functional accountability to ensure timely and high-quality deal support • Maintain and continuously enhance proposal templates and standard content to ensure accuracy, consistency, and alignment with pricing, product offerings, and commercial terms • Lead and mentor the Deal Desk team, driving performance, consistency, and professional development • Optimize deal workflows, approval processes, and supporting systems (e.g., CRM, CPQ tools) to improve efficiency and cycle time • Analyze deal data to identify trends, risks, and opportunities for improvement • Drive operational efficiency and scalability across the quote-to-order process, ensuring seamless execution as the business grows • Partner with relevant teams to support CPQ implementation and enhancements, including requirements gathering, testing, and rollout

🎯 Requisitos

• Bachelor’s degree in Business, Finance, or a related field or an equivalent combination of education and related professional experience • Minimum of 8 years of experience in Deal Desk, Sales Operations, Finance, or related roles • 5+ years of experience supporting commercial processes in a fast-paced, customer-centric environment • At least 3 years of experience in a leadership or team management role, with proven ability to coach, mentor, and develop high-performing teams • Strong understanding of SaaS or subscription-based business models • Experience with CRM and CPQ systems (e.g., Salesforce, Apttus, or similar) • Experience supporting CPQ implementation • Deep knowledge of pricing strategies, contract structures, and revenue recognition principles • Excellent analytical, negotiation, and problem-solving skills • Strong communication and stakeholder management abilities

🏖️ Benefícios

• health, vision, and dental insurance • accident and life insurance • 401k matching • paid-time off • education reimbursement

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