Senior Account Manager – Group Benefits

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🕒 5 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

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GlobeLife

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2020

📚 Educação

🔬 Ciência

Education • Science

GlobeLife é uma rede acadêmica colaborativa criada pela Universidade de Uppsala e pelo Instituto Karolinska para fortalecer a pesquisa e a educação em saúde global. Ela promove a colaboração multidisciplinar, organiza seminários e eventos, compartilha gravações e notícias, e aproveita a expertise das duas universidades para apoiar pesquisas, treinamentos e progresso em direção aos Objetivos de Desenvolvimento Sustentável.

Descrição

• Serve as a primary contact for assigned key employer group clients for issue resolution, reporting requests, and renewal preparation. • Build and maintain strong working relationships with client contacts and broker partners. • Proactively communicate with clients regarding account status, policy updates, and renewal timelines. • Coordinate with internal teams and external TPA partners to facilitate smooth client interactions and service delivery. • Collaborate with Underwriting and TPAs to complete policy change requests and prepare client renewal packages. • Monitor account performance and proactively identify opportunities for account growth or administrative process improvement. • Prepare and distribute client reports, and create stewardship presentations illustrating account progress, goals, and quarterly initiatives. • Maintain accurate and up-to-date account records and documentation in Salesforce. • Act as a point of escalation for complex client issues requiring coordination across multiple departments and partners. • Identify recurring client issues and trends to support continuous service improvements. • Provide training and guidance to Account Managers I and II as needed.

🎯 Requisitos

• Bachelor's degree in marketing, business administration, sales, or a related field preferred. • 5+ years of related experience in insurance, benefits administration, or client services. • Previous exposure to insurance, employee benefits, or B2B account management strongly preferred. • In-depth understanding of group insurance products and administrative concepts. • Strong verbal and written communication skills with a professional, client-facing demeanor. • Excellent organizational and time management abilities; able to manage multiple tasks and deadlines simultaneously. • Strong attention to detail and accuracy, particularly in data management and client documentation. • Self-motivated with leadership and mentorship abilities; requires little oversight. • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). • Familiarity with Salesforce is preferred but not required.

🏖️ Benefícios

• Competitive compensation designed to reflect your expertise and contribution. • Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. • Paid holidays and time off to support a healthy work-life balance. • Parental leave to help our employees welcome their new additions. • Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. • Company-paid counseling for assistance with mental health, stress management, and work-life balance. • Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. • Discounted Texas Rangers tickets for a proud visit to Globe Life Field.