Solutions Engineer

🕒 Junho 16

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Augment

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2024

🤖 Inteligência Artificial

📦 Logística

🏢 Corporativo

Artificial Intelligence • Logistics • Enterprise

A Augment é um grupo de engenheiros, designers de produto e defensores do cliente que aplicam tecnologias de IA transformadoras à indústria de logística. Eles constroem assistentes de IA que automatizam tarefas tediosas para operadores, permitindo maior precisão nos processos e reduzindo o tempo de operações manuais. Esta inovação libera os operadores humanos para se concentrarem em tarefas mais complexas e críticas, levando, em última análise, a uma maior lucratividade. A Augment está dedicada a aprimorar o sucesso dos clientes, entendendo suas necessidades e adotando uma tendência para a ação em seus processos de desenvolvimento.

Descrição

• You’ll sit at the intersection of engineering, product, and customers — building real solutions that prove value fast and scale in production. • Partner with sales, product, and operations on discovery calls, workshops, and design sessions. • Translate customer business problems into technical architectures, workflows, and integration roadmaps. • Act as a technical champion during onboarding, removing blockers and guiding implementations. • Rapidly prototype integrations, automations, or agent workflows to validate fit and feasibility. • Move prototypes into production-level code, collaborating with engineering on scalability, testing, monitoring, and reliability. • Build and maintain SDKs, API clients, connectors, and middleware for customer systems. • Establish and implement best practices for data modeling, prompt engineering, agent orchestration, and error handling. • Capture customer feedback and clearly articulate it to product & engineering for roadmap prioritization. • Produce design docs, integration guides, technical documentation, and training materials.

🎯 Requisitos

• 3+ years in a solutions engineering, forward-deployed engineering, or similar technical role in a high-growth software environment. • Proven ability to design, prototype, and ship integrations, automations, or connected applications with autonomy. • Hands-on experience with AI/LLM tooling — e.g., LLM frameworks, orchestration platforms, or building workflows with agents and prompts. • Exposure to at least one modern programming language (Python, TypeScript, Go, or similar) — enough to debug, troubleshoot, and build proofs of concept. • Strong experience working directly with APIs, SDKs, webhooks, or integration layers. • Background in customer-facing work (discovery calls, technical workshops, or implementations). • Ability to translate customer problems into technical solutions and architectures. • Comfort working in early-stage, dynamic environments without detailed playbooks. • Excellent communication skills — able to present to both technical and business stakeholders.

🏖️ Benefícios

• Competitive Salary + Stock Options • Comprehensive Health, Vision, and Dental Benefits • Flexible PTO • On-site Gym