Senior Analyst, Destination Insights

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🕒 Outubro 21

🇨🇷 Costa Rica – Remoto

⏰ Tempo Integral

🟠 Sênior

🧐 Analista

👻 Score fantasma 10%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Granicus

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1999

🏛️ Governo

☁️ SaaS

📋 Conformidade

Government • SaaS • Compliance

A Granicus é uma empresa de tecnologia focada no governo que fornece uma Government Experience Cloud e uma gama de serviços digitais para agências locais, estaduais, federais, de educação e de distritos especiais. Seus produtos incluem plataformas de engajamento e comunicação, nuvens de serviço e operações (para licenças, registros, solicitações de serviço/311), gerenciamento de reuniões e agendas, sites/CMS, ferramentas de conformidade e um Agente de Experiência do Governo com tecnologia AI para oferecer autoatendimento 24 horas por dia, 7 dias por semana. A Granicus ajuda organizações do setor público a modernizar a prestação de serviços, aumentar o engajamento dos cidadãos, automatizar fluxos de trabalho e melhorar a eficiência operacional.

Descrição

• Lead customers and stakeholders in understanding business objectives, gathering requirements, defining KPIs and reporting needs, and designing data-driven solutions • Design, develop, and maintain scalable analytics products, dashboards, reports, KPI frameworks, and repeatable reporting solutions • Analyze complex datasets to identify trends, opportunities, and actionable business insights • Translate findings into clear recommendations, narratives, presentations, and customer-facing analytics solutions • Work with Data and Engineering teams to define data requirements, business rules, KPI calculations, and reporting requirements • Validate data quality, business logic, and reporting accuracy • Present findings, facilitate discussions, provide strategic recommendations, and support solution adoption • Collaborate with Product, Engineering, Data, Sales, Implementation, and Client Success teams • Contribute to repeatable analytics solutions, standards, documentation, and best practices • Preserve the confidentiality, integrity, and availability of company information assets • Ensure employee and customer data privacy and complete required privacy training

🎯 Requisitos

• 5–8 years of related experience in analytics, business intelligence, or data analysis, including direct customer or business stakeholder experience • Bachelor's degree in analytics, statistics, mathematics, business, or a related field, or equivalent practical experience • Advanced SQL skills for querying and analyzing large datasets, investigating data issues, preparing analysis-ready outputs, and validating business logic and reporting results • Experience with relational databases, cloud data warehouses, and multiple data sources • Understanding of relational data structures, KPI development, reporting frameworks, and analytics/business intelligence data organization • Hands-on experience with Tableau, Power BI, Looker Studio, Google Data Studio, or similar platforms • Knowledge of data quality management, validation methodologies, and troubleshooting data inconsistencies • Working knowledge of data pipelines, data transformations, and cloud data environments • Ability to document source-data requirements, business rules, KPI calculations, reporting logic, and acceptance criteria • Excellent communication and presentation skills for non-technical audiences • Experience leading customer and stakeholder discovery, requirements elicitation, discussions, and translating business needs into analytical/reporting solutions • Ability to independently manage projects and priorities from concept through delivery • Demonstrated success partnering with cross-functional teams • Strong attention to detail and commitment to continuous improvement • Experience presenting analytical findings and recommendations to customers, executives, or senior business stakeholders • Experience leading requirements gathering, stakeholder discovery sessions, and KPI definition workshops • Proficiency with Excel, PowerPoint, and similar analytics, reporting, and presentation tools • Experience in tourism or hospitality industry is an ideal qualification • Experience with hospitality technologies, particularly Simpleview CRM and event and meeting technology, is an ideal qualification

🏖️ Benefícios

• Remote-first work environment • Employee Resource Groups • Coffee with Mark sessions with the CEO • Microsoft Teams communities focused on wellness, art, pets, family, and parenting • Special guest discussions on issues impacting employees • Inclusive, transparent, and safe workplace culture

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